Product Owner

Have you got a strong affinity with technology? And are you able to relate technology to customer value? On top of that, do you communicate fluently across national borders? Come join TOPdesk in Delft as a Product Owner!

What will you be doing?

As a Product Owner, you deliver products that belong to the technical foundations of company goals and to the customer value we wish to deliver through our product. Within the Product Development department, you take full responsibility for the development and lifecycle of products within your portfolio. For this, you actively involve customers, partners and colleagues to discover product opportunities and make these a reality for customers. You do this together with your Scrum team.

Based on product visions, you also collaborate with other Scrum teams to identify opportunities that make these visions a reality, define success criteria, and select the options that lead to maximizing customer value. You always weigh the value of these opportunities against business needs.

We currently have need for Product Owners in different product areas. You can work on:

• Identity and Access management: In this domain you work to provide our developers and customers the tools to manage all types of users and other identities that require access to TOPdesk.
• Add-ons: creating products for the TOPdesk ecosystem and that increase the value proposition for TOPdesk. Want to know more? Have a look at our marketplace.topdesk.com to see the products created by the teams.
• Virtual Appliance (VA) & SaaS: multiple teams responsible for delivering our TOPdesk products to 1 million operators through our On Premises (VA) & SaaS platforms.

Where will you work?

In our headquarters in Delft, you will be part of the Product Management team, which consists of Group Product Managers and Product Owners. Within this team, you are expected to act as a mentor to colleagues with less experience in the Product Owner role, particularly in areas related to product discovery and business modeling. As such, previous experience in a Product Management role is preferred.

As a Product Owner, you collaborate intensively with your Scrum team, which consists of approximately 7 people from a variety of software development backgrounds. You can manage complex matters and business questions, as you have a key role in the process of transitioning from a legacy architecture to futureproof foundations. Together with your colleagues, you have a direct influence on how hundreds of thousands of people work with our product daily!

You frequently check in with other Product Owners and the Group Product Manager of your Product Cell to align priorities and to ensure you’re all working towards the same goal.

Are you our new Product Owner?

You have

• Experience with creating, designing, or rolling out software products;
• The ability to clearly express the connections between business strategy, the customer journey, and specific user stories;
• The ability to make tough decisions based on product discovery and data gathering;
• Affinity with technical challenges;
• A proactive work attitude;
• The willingness to coach or mentor Product Management colleagues;

You are

• Driven to create measurable success at customers;
• Focused on customer problems to solve, instead of being attached to specific solutions;
• Located in the Netherlands.
• Comfortable with a healthy amount of ambiguity.
• Able to make well-founded decisions, based on data and insights, that minimize risk and maximize customer value.
• Contributing to an international, growing company.
• Your own laptop: do you choose Windows or macOS?
• 10 to Grow: time (10%) and budget(10% of yearly salary) for your personal development.
• Paid parental leave. (9 weeks 100% paid in 1st year + 17 weeks 50% paid until 8th year)
• 8 flexible holidays instead of the official Dutch public holidays.

Have you become enthusiastic? Send your motivation letter and CV to us via the application form.

Tips for your cover letter? We think it is important that you have good product discovery and leadership skills and that you are able to define an inspiring product vision. We would therefore like to hear, with an example, what these competences mean for you. We are also curious as to why you respond to this position and why you would like to work at TOPdesk.

Do you have any questions about this position? Then contact Vera Zwikker or Guillem Got-Bouillant via 015 270 0900.

Apply now

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