Receptionist

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Receptionist to join our Business Development Center Team.

The Receptionist acts as a communication link between the customer and our industry-leading Mercedes-Benz, Audi, Porsche and Toyota dealerships. The Receptionist is responsible for answering and transferring a high-volume of inbound calls with professionalism and precision. We offer a professional work environment with many paths for advancement – being career minded is a must!

Responsibilities

• Follow script and guidelines on each and every phone call.


• Master Power Tracks and use appropriately.


• Ensure phones are not left unattended during scheduled shift.


• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  
  

Qualifications

• Outstanding interpersonal and communication skills.


• Previous experience in a call center, retail or customer service is preferred.

Benefits

• Health insurance


• Dental insurance


• Vision insurance


• Paid time off


• 401(k)


• 401(k) matching


• Flexible spending account


• Professional development assistance


• Life insurance


• Employee assistance plan


• Disability insurance


• Paid training

Pay $18 - $18 / hour