Reliability and Continuous improvement manager

Job Title

Job Description

Effective April 1, 2026, Toyota Automated Logistics brings together Bastian Solutions, Vanderlande’s warehousing business, and viastore under one unified brand. During this transition phase, parts of our recruitment activities and communication may still be conducted via legacy company systems and email domains. 

At a glance:

Do you want to take ownership of a multidisciplinary team delivering high-quality services to maintain and enhance the performance of our customers’ automated distribution centres? Are you motivated by managing multiple stakeholders with competing priorities in a 24/7 operation? Do you thrive on driving service excellence to the next level?
 

If so, we are looking for you!

The team

Toyota Automated Logistics is a leading supplier of process automation solutions for warehouses, which seamlessly integrate innovative systems, intelligent software and life-cycle services. You will be part of the service team of Toyota Automated Logistics, which consist of 70 Motivated and enthusiastic colleagues. Our team delivers services to our customer Albert Heijn for a complex Store Pick solution (https://youtu.be/VelcUcdm4N0).

Your impact:

• Drive the implementation and maturation of Lean principles and methodologies within Service Delivery, using Team Assurance as a key tool to embed a structured and sustainable continuous improvement approach.
• Lead team of Process engineers enabling them to run Continuous Improvement Programs in close collaboration with customer and service team.
• Collaborate with global counterparts to standardize ways of working, share best practices, and create a consistent and recognizable service approach.
   

How will you make impact?

• Lead the team with a strong customer focus, driving process optimization and continuous improvement in line with jointly defined priorities and year plans.
• Manage a multi-disciplinary team responsible for Continuous improvement and support Reliability engineering, meet and report KPIs/SLAs related to these services;
• Motivate, coach and guide your team to grow both individually and collectively.
• Own and drive the Service Improvement Roadmap, ensuring clear prioritization and a disciplined approach from intake to measurable benefit realization;
• Develop and execute long-term strategies for the department, translating them into clear, actionable goals for your team;
• Build and maintain relationships with internal and external stakeholders to address and resolve demand chain challenges;
• Support warehousing domain requests related to our solutions, collaborate to work towards improved (and as far as possible standard) services;
• Manage escalations with a solution-oriented mindset, collaborating with the team to implement effective resolutions;
•  Act as an active member of the site management team, contributing to overall service performance and strategic direction.
   

What makes you a great fit?

• Proven experience in Lean / Continuous Improvement / Operational Excellence roles. Experience in deploying Lean principles (not only running Lean projects);
• ITIL and/or Lean Six Sigma Blackbelt certification is a pre;
• Strong facilitating, coaching and stakeholder engagement skills, ability to manage conflicting priorities;
• Experience in leading multi-disciplinary teams or project scope is a pre;
• Ability to operate effectively in a high-paced, customer-centric and 24/7 service environment, with a hands-on and pragmatic mindset;
• Willingness to participate in a P1/P2 incident management standby rotation (1 week every 4 weeks);
• Strong analytical and leadership skills, ability to understand both process-related and business-related challenges;
• Strong verbal and written communication skills in English.

What you can look forward to:

In this challenging and responsible role as Group Lead, you will play a key role in further advancing Service Excellence together with your team, embedded in the day-to-day service delivery.

By joining us, you will become part of a site-based team at a customer location, operating within an international and professional working environment with a high visibility and direct impact on operational success.

This position offers a competitive salary range of €5600 to €7290 gross per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale. 
 

On top of your fixed salary you’ll receive the following secondary benefits:  

• 40 vacation days (20 statutory days and a flexible budget worth 20 days)

• Flexible working hours

• A hybrid workplace (40% working from home and 60% in the office)

• A Health & Wellbeing budget worth €300,- per calendar year

• Commuting allowance, including full reimbursement of travel by public transport

• Working from home allowance

• Collective pension scheme and discount on additional health insurance

• On-site company health centres with a gym, physiotherapists and occupational therapists

• Vanderlande Academy and training facilities to boost your skills

• A variety in Vanderlande Network communities and initiatives

• And a great company restaurant and coffee bar with barista

Ready to join Toyota Automated Logistics? We look forward to hearing from you! 
A resume with a short motivation letter is preferred but not a must. Your contact for questions is our Recruiter Anissa Bejaoui.

E-mail: [email protected]

Who we are: 
At Toyota Automated Logistics, you actively shape the future of intelligent intralogistics. As part of Toyota Industries Corporation (TICO), we are a global partner for integrated warehouse automation solutions. Founded in April 2026, we bring together the strengths of Bastian Solutions, viastore, and Vanderlande’s warehousing business under one unified brand. 

Together, we develop scalable automation systems, intelligent software, and end‑to‑end services across the entire lifecycle for customers around the world. Our ambition is clear: to set industry benchmarks and actively shape the future of intralogistics. 
 
Diversity & Inclusion: 
At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.