Account manager (NL South)

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

At Veolia Water Technologies & Solutions, we are at the forefront of activities designed to save water and reduce energy consumption for industrial customers. The collective expertise and passion of our people, combined with a broad portfolio of more than 10,000 products and technologies, uniquely positions us to

deliver solutions that have a positive impact on the environment.

Veolia is looking for a Technical Account Manager to drive business growth and build relationships as a market leader dedicated to solving the toughest water and process challenges.

Role Summary/Purpose

As a Technical Account Manager, you are the Veolia point of contact and expert in the field of water treatment for our industrial customers in the South East part of The Netherlands. Your mission is to guarantee quality service and product delivery to current customers, while also creating opportunities with both existing and new customers. You get energy from working autonomously and are eager to perform both commercial and hands-on work, taking on new challenges every day.

He or she reports to the Area Manager Netherlands South and will cover the regions of Limburg. The suitable candidate preferably lives in this region.

Essential responsibilities

• Managing and building relationships with existing customers is central to your role. You are responsible for the continuous follow-up of agreed-upon service, price management, and product delivery according to the correct quality standards.
• You actively focus on building and maintaining positive relationships with your regular customers and constantly chasing new opportunities.
• You seek expansion opportunities for applications and sustainability projects with both existing and new customers.
• Due to your technical attitude and hands-on approach, you perform technical work and can make necessary verbal and written recommendations to ensure problem-free operations for the customer.
• You seek the optimal solutions for our customers that are sustainable by nature.
• You easily make contacts with other departments and are thus able to efficiently fulfill customer needs with coordinated teamwork.
• As a team player, you are helpful to your colleagues and actively participate in team meetings, training sessions, etc.
• Due to your high degree of independence, you create your own schedule, taking into account various customer needs and other tasks.
• You find a balance between following your schedule and the flexibility to deviate from it if priorities demand it (possibly at the last minute).
• You realize the importance of a broad and constructive network both within and outside the organization and actively invest in it yourself.
• You highly value safety and integrity and actively promote them, both within the organization and with our customers.
• You will report to the Area Manager of your region.

Requirements

• You have a hands-on approach and possess technical expertise.
• Your customer-oriented mindset allows you to easily translate our commercial strategy into practice.
• You are results-oriented; business targets and objectives give you extra motivation.
• You are analytical and have initial experience with financial follow-up.
• Working independently and autonomously energizes you.
• You are socially flexible and can easily adapt to a new environment.
• A 9-to-5 job is not for you. You enjoy autonomy and the idea that you don't know in advance how your day will unfold.
• You work in a structured and orderly manner, ensuring accurate reporting skills.
• As a team player, you gladly help your colleagues.
• You are problem-solving and dare to think outside the box, always considering quality and safety rules.
• You are willing to further develop yourself and step outside your comfort zone.
• You possess a bachelor's degree or higher in Engineering or Applied Sciences. A chemical background is required.
• Experience in commercial or key account management and knowledge about the industry in breadth and depth is a plus.
• You can express yourself fluently in both English and Dutch, both verbally and in writing.

What Veolia WTS has to offer

• A highly varied job combining home office with frequent customer visits.
• This role offers a diverse and dynamic job with a high degree of independence
• The chance to actively participate in the ecological transformation of the industry in all its facets
• Make a positive impact on sustainability through onsite water management
• A challenging environment, where training and development, both on-the-job and through training provided by Veolia, give an opportunity for individual growth
• An attractive salary package, combined with additional benefits such as a company car with fuel card, cell phone, laptop, a volunteering day, hospitalization insurance, group insurance etc.
• Many opportunities for internal growth into different commercial or technical roles, with dedicated support and training programs in place within a global organization

Additional information

This position requires travel to customer sites and involves working in various industrial environments. The successful candidate must be able to adhere to all safety protocols and be comfortable working with chemicals and industrial equipment.

At Veolia, we are committed to create a diverse and inclusive work environment. We encourage applications from candidates of all backgrounds who meet the qualifications for this position.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.