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Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.


Key Responsibilities

  • Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch.
  • Provide guidance on account management, campaign setup, and effective use of digital marketing tools.
  • Assist clients with troubleshooting technical issues and optimizing their marketing campaigns.
  • Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
  • Collaborate with marketing and technical teams to ensure customers receive the best possible support.
  • Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients.
  • Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous.
  • Previous experience in customer service, ideally within the digital marketing or technology sector.
  • Strong communication skills with a focus on delivering an outstanding customer experience.
  • Ability to troubleshoot and resolve issues efficiently and effectively.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Proficient in using CRM systems and other customer service software.
  • Willingness to relocate and work in Greece, with flexible hours including evenings and weekends as needed.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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