Logo-of-Wesco-hiring-for-jobs-in-Netherlands-on-GrabJobs

Lead Specialist - Technology Support Services

icon building Company : Wesco
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Job Description - Lead Specialist - Technology Support Services

Description

As the Lead Specialist - Technology Services, you will be the trusted advisor and technical support professional for the WESCO Global Data Centre sales organization. The Advanced Technology Support (ATS) team is the second tier of support in all our technologies. You will act as a technical advisor to the Communications and Security Solutions (CSS), Electrical and Electronic Solutions (EES)and Utility and Broadband Solutions (UBS) sales organizations. The team proactively works with all global sales representatives and supports all large, complex, and global opportunities. The team also supports the Corporate Marketing, Supply Chain Solutions and Category Management groups as Subject Matter Experts.


Responsibilities:




  • Primarily looking after some of the Wesco key global clients in the data center space in EMEA. 



  • Comprehensive understanding of ICT infrastructure, including copper and fibre cabling, racks and cable management, grounding/bonding, pathways are required but also power & cooling and other applicable data center technologies are key. Bonus if having experience in data centre electrical engineering and/or mechanical engineering.



  • Establish Wesco’s credibility with end user customers and deliver value throughout the sales cycle as the technical liaison.  Position standards-based technology solutions and education that meets the customer’s needs.  Provides deliverables of BOM’s, design (Visio/CAD,) and written specifications as needed, with consideration to encompass clear depiction of Wesco’s Value Message including our Supply Chain and Global solutions.



  • Align with Wesco business leaders as a technical resource within the respective territories to better execute sales strategies and initiatives.  As a trusted technical advisor, provide business leadership and technical guidance to sales reps through coaching, motivation and acknowledgement. 



  • Utilize the Global Technical Resource Center (GTRC) and Solutions Support as part of a holistic team strategy allowing the TSS to scale, by delegating core tasks of a project.  This engagement results in improved turnaround time on customer deliverables and a higher product attachment rate to the overall solution. 



  • Take part in advanced technical training and continued education, gaining the knowledge to understand system architectures and position them in terms relevant to the customer.  Achieve and maintain Industry recognized credentials relevant to their discipline, territory needs and customer requirements.  



  • Vendor liaison to our key Vendor Liaison/Technology Alliance Partner (TAP) manufacturers at a regional or global level as needed.  Identify opportunities to specify TAP vendor products in the market and maintain WESCO’s position as the trusted advisor. 



  • Deliver technical presentations and execute hands-on training in client meetings, technical seminars, and industry trade shows to educate customers and partners on emerging technologies.



  • Identify and position customer visits to WESCO’s Corporate Lab for the purpose of technology and product evaluation. Act as SME for customer visits when required to do so.



Qualifications:




  • Associate degree /College Diploma or commensurate years of technical experience required



  • Licenses/Certificates/Designations – based on their technical field of expertise required



  • Bachelor’s Degree - Technical or engineering discipline, or commensurate years of technical experience preferred



  • 9+ years of experience in the technical field of design, implementation and/or commissioning



  • 5 years' experience designing using Visio or AutoCAD 2D/3D or Revit is preferred.



  • BICSI RCDD and OSP or NTS or DCDC preferred



  • Possess a customer-centric mindset



  • Possess intermediate computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint



  • Demonstrate strong technical knowledge in specialist field with confident public speaking and presentation skills



  • Ability to travel 10% - 25%



Original job Lead Specialist - Technology Support Services posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

About the Company

Wesco

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace wher...

Read more about the company

Similar Lead Specialist - Technology Support Services Jobs in Netherlands

thunder icon

Get your Resume Reviewed for Free

GrabJobs netherlands
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in Netherlands, connecting you to thousands of jobs fast! Find the best jobs in Netherlands, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use