Renewal Officer

Join Bizzdesign and help drive digital transformation for global leaders. Work with a diverse, expert team in a fast-growing, innovative SaaS company. 
 

Who are we? 

Bizzdesign is a SaaS company with 25 years in the Enterprise Architecture and Strategic Portfolio Management industries, with our HQ in Enschede. Our platform helps large enterprises, including Fortune 500 companies, make better decisions through Enterprise Architecture. We recently acquired Alfabet and MEGA International, expanding our portfolio and enhancing our offerings. With over 600 people from 32 nationalities working across 19 countries, we are growing fast and making an impact. 

At Bizzdesign, we pride ourselves on a culture of trust, flexibility, and no-nonsense collaboration. You will join a flat, transparent organization where autonomy is valued, and your voice matters; no layers of red tape, just smart people solving meaningful problems together. We believe in empowering our team with the freedom to work how and where they work best, supported by a strong foundation of mutual respect and accountability. If you are someone who thrives in a high-trust, low-ego environment and values results over hierarchy, you will fit right in. 

What you will do? 

• You’ll work closely with Alfabet customers and Bizzdesign’s Sales, Customer Success, Professional Services, and Global Support teams in our Berlin office. 


• Your main focus will be managing renewal quotes and contracts, supporting vendor registration, and helping with contract closures and service offers. 


• You’ll also liaise directly with customers' procurement and legal teams during negotiations. 

Why is this role for you? 

• You are engaging with clients through proactive communication - You always put the client first  


• You are a KPI lover to improve the success of renewal strategies. 


• You work in line with the company's renewal strategy together with the whole team 


• You have excellent communication and presentation skills, and you are fluent in English 


• You have a strong drive to create customer value growth  

Who are you? 

• You hold a bachelor's degree in any related field with a focus on customer relations, sales, or contract management 


• You have 2+ years of experience in this area, ideally in a SaaS or tech-driven environment 


• You are based in Berlin. 


• You are a very structured, detail-oriented, and organized individual. 


• You are a relationship builder and a confident facilitator. 


• You take full ownership and have a high degree of honesty and integrity. 


• You have a “hands-on” and “roll-up-your-sleeves” collaborating supervisor attitude. 

Recruitment Process 

• 1st Interview with our Internal Recruiter (30 minutes)


• 2nd Interview with our Chief Customer Officer (1 hour)


• 3rd Interview with our Chief Sales Officer (1 hour)


• A last interview with our General Manager focused on team fit, mindset, and what drives you (30min)
  

Please submit your CV in English, as only this format will be reviewed. 

Are you ready to start building your future with us?