Retail Facility Manager

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We’re looking for an Retail Facilities Manager based at our Headquarters in Amsterdam, 32-40 hours per week. 

What our Retail Facilities Managers do

• Lead our store evolution take full ownership of the operational maintenance, safety, and physical upkeep of our entire store portfolio
• Drive vendor performance act as the primary lead for maintenance providers, conducting monthly reviews to ensure they hit their KPIs
• Master our contracts manage the full lifecycle of SLAs and utility contracts, securing the best service and pricing
• Champion "brand-new" standards design and audit rigorous cleaning and maintenance schedules so our stores always look their best
• Own the Refresh Refit program lead the scheduling and execution of aesthetic and functional updates across our locations
• Optimise our spaces re-engineer Back of House (BOH) areas to improve ergonomics, inventory flow, and staff safety
• Keep us compliant ensure every site meets legal requirements for Fire Safety, HVAC, Water Hygiene, and Electrical Testing
• Manage the unexpected establish protocols for emergency repairs and act as the key stakeholder for H&S audits
• Grow the team manage and mentor one Maintenance Coordinator, supporting their professional development

You have

• Relevant experience 4+ years in Facilities Management (if you come from Retail or Hospitality, that’s a huge plus)
• Project management chops experience using formal PM methodologies to deliver enhancements on time and under budget
• Financial literacy the ability to manage Opex and Capex budgets and provide clear monthly spend commentary
• A "safety first" mindset strong knowledge of statutory compliance and physical security protocols
• Ownership mindset comfort taking the lead on "Out of Hours" emergency responses when needed
• Leadership skills a natural ability to manage direct reports and external vendors effectively
• Languages fluency in English, both spoken and written

What we offer

• Competitive salary
• Flexible hybrid work environment
• Time off that counts 25 holidays per year (full-time) plus tenure-based extra days (2 after 1 year, 3 after 2 years)
• Company pension plan
• Travel support reimbursement if living more than 10 km from HQ
• Wellbeing support collaboration with ClassPass and unlimited mental health support via OpenUp
• Optical perks continuous free updates of your eyewear collection plus great discounts
• Healthy lunches & snacks daily nutritious lunch and healthy snacks
• A culture to love participation in events planned by our CultureClub