- I prepare and send quotations and commercial proposals using information from Account Managers and technical colleagues.
- I collect pricing, availability, lead times and product information from suppliers, distributors and internal teams.
- I update quotations when specifications, quantities, prices or customer requirements change.
- I maintain accurate customer, opportunity, quotation and follow-up information in our CRM and business systems.
- I monitor open quotations and help Account Managers track customer actions, follow-ups and purchase orders.
- I check incoming customer orders against quotations and flag any discrepancies.
- I support the internal handover of successful opportunities to Project Management, Procurement and other teams.
- I respond to general customer enquiries and support presentations, tenders, reporting and customer meetings.
- As my commercial knowledge develops, I support customer follow-ups and smaller sales opportunities under the guidance of an Account Manager.