Sales Administrator (Finance) - 32 hours

Are you ready to make some history?!

Foleon is a leading content creation platform providing business teams with a fast and scalable way to produce highly-engaging content experiences that bring a new level of intelligence to their customer journeys.

Foleon is based in Amsterdam and New York and serves more than 1,200 global B2B brands. We value people who are bold, ambitious, collaborative, and customer-centric. Even better, the ones who know how to work hard and have fun at the same time. We’re a team of highly driven people, with a great sense of human connection and a clear focus.

Are you looking for an exciting opportunity to be part of a dynamic team and take your professional experience to the next level? We are looking for an experienced, detail-oriented sales admin to join our team!

Mission:

As part of the Sales Administration team (within Finance), you will report directly to the Head of Sales Administration and will be responsible for the order-to-cash process in EMEA and the US. You’ll collaborate closely with our Sales and Customer Success teams to ensure that all contracts comply with internal standards, are set up correctly in our subscription management system, and are translated into accurate billing. You will oversee the smooth operation of subscription management, billing, payments, and collections processes.

Responsibilities:

• Streamlining the order-to-cash process.

• Serving as the primary contact for both internal and external parties regarding billing, customer account structure, and payments (Business to Business).

• Verifying data accuracy in orders and customer records (HubSpot).

• Ensuring timely payment of all invoices and resolving any queries causing payment delays. Following up with customers if reminders go unanswered.

• Processing account renewals and cancellations in the subscription management system (Chargebee).

• Optimizing order-to-cash processes: playing a key role in implementing new tools and workflows to drive automation and continuous improvement.

• Assisting with accounting matters and providing backup support within the finance team.

Streamlining the order-to-cash process.

Serving as the primary contact for both internal and external parties regarding billing, customer account structure, and payments (Business to Business).

Verifying data accuracy in orders and customer records (HubSpot).

Ensuring timely payment of all invoices and resolving any queries causing payment delays. Following up with customers if reminders go unanswered.

Processing account renewals and cancellations in the subscription management system (Chargebee).

Optimizing order-to-cash processes: playing a key role in implementing new tools and workflows to drive automation and continuous improvement.

Assisting with accounting matters and providing backup support within the finance team.