Sales Associate - Roermond

icon building Company : Chloé
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Sales Associate - Roermond

How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

As a Sales Associate for Chloe you will be an ambassador of the Maison, in charge of welcoming every guests into the Chloe family. You will be a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience. 

Key responsibilities:

Client Relationship owner 

  • Delivers exceptional Customer Service and takes pride in developing long-term relationships 
  • Is aware of CRM targets and actively engages in all actions to reach them 
  • Implements personalised reach out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe 
  • Consistently captures client data and takes notes of ALL qualitative information 
  • Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles 
  •  
    Omnichannel business partner 

  • Has at heart to offer excellent customer service and delivers strong business performance 
  • Uses all omnichannel services available to grow sales 
  • Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them 
  • Actively completes trainings and participates in all commercial activities set by the Store Manager and Assistant Store Manager
  • Consistently works to achieve given sales, KPIs and CRM targets 
    Is aware of local trading environment and competitors ‘activities 
  • An operations excellence supporter 

  • Ensures impeccable store environment, back of house and grooming at any time of the day and supports colleagues and managers
  • Proactively informs management of any structural repair needed in store to ensure a luxurious environment at all time
  • Implements all guidelines related to store and back of house management and participates in inventories
  • Supports after sales clients and follows up to ensure impeccable after sales service
  • Complies with established Richemont policies and standards 
  • HOW WILL YOU EXPERIENCE SUCCESS WITH US?

    We look for people who demonstrate entrepreneurship, who cherish togetherness, 
    who strive for excellence, who embrace creativity and who aim to have a positive impact.

    WHAT MAKES OUR GROUP DIFFERENT?

    Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

  • We value freedom, collegiality, loyalty, and solidarity.
  • We foster empathy, curiosity, courage, humility, and integrity.
  • We care for the world we live in.
  • YOUR JOURNEY WITH US:

    We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

    1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

    2nd Stage – Interview with the Boutique Manager

    3rd Stage – Interview with the Human Resources Business Partner

    Original job Sales Associate - Roermond posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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