Sales Operations & Support Administrator (Utrecht)

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

We are seeking a proactive and organized professional to provide comprehensive administrative and office support to our sales team. Acting as a vital bridge between Zebra colleagues and our customers. The ideal candidate will confidently coordinate Zebra's market and sales information to customers, seamlessly redirecting qualified sales opportunities to the appropriate Sales Manager while providing key administrative support for local marketing initiatives.

As part of a market leader driven by continuous innovation and expansion, you will join a strong, stable team with a rich variety of experience, ranging from junior colleagues to senior industry experts. This role offers an exceptional collaborative environment and a unique opportunity to learn from, and grow with, the broader team as you develop your career.

This position requires 3 days per week in the Utrecht office.

Qualifications:

• Bachelor’s degree or equivalent work experience
• 2+ years of applicable corporate work experience (admin roles such as PA, EA, office assistant or sales support)
• Excellent organisational skills, ability to work independently and prioritise effectively
• Strong communication skills in Dutch & English language, both in written and verbal
• Skilled in Microsoft Office (Word, Excel, PowerPoint) and preferably Salesforce.com is a bonus
• Experience managing commercial administration and invoicing is a bonus

Responsibilities:

General Administrative & Team Support

• Provides comprehensive administrative and office support for the sales team as needed.
• Handles incoming phone calls, emails, and messages for the Sales team to ensure timely communication.
• Arranges meetings involving few participants and handles all meeting logistics, such as collecting time availability, reserving conference rooms, and arranging for refreshments.
• Assists with making basic travel reservations and itineraries, with input from managers or other department members.
• Prepares basic correspondence under managerial direction.

Customer Interface & Sales Coordination

• Interfaces directly with customers regarding supply and order-related questions, as well as lead opportunities.
• Communicates Zebra market and sales information to customers and redirects actionable sales opportunities to the appropriate Sales Manager.
• Provides local administrative support regarding Marketing-related initiatives.

Reporting, Systems & Process Improvement

• Maintains and updates Salesforce consistently to ensure accurate tracking of customer data and sales activities.
• Collects basic data, prepares reports as directed, and submits PCs (Price Concessions).
• Manages department files and record-keeping specifically related to Sales Operations.
• Proactively recognizes the need for forms to be revised, filing systems updated, and basic procedures streamlined, assisting the team with continuous workflow improvements.

This position is perfect for an adaptable professional who is able to stay calm under pressure and manage various stakeholders. In this role, you will:

• Manage multiple stakeholders and diverse responsibilities with flexibility, ease, and a proactive mindset.
• Support the day-to-day running of our Utrecht office, taking on additional responsibilities as needed to ensure team and office success.
• Operate with a high degree of independence while remaining closely connected and aligned with a highly supportive team.

Benefits:

• 20 days of annual leave plus statutory work time reduction (ATV) days.
• Volunteer PTO: Up to 32 hours of paid time off per year to volunteer with a charity of your choice.
• Pension Plan, Life & Disability Insurance
• Yearly salary increases according to individual performance 
• Employee referral bonus for bringing New Talent to Zebra 
• Private Medical Insurance
• Employee Assistance Program
• Meal Vouchers & Eco Vouchers
• Zebra Education Network (ZEN): Access to an innovative online learning platform 

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.