Sales operations support specialist (temporary)

Exciting opportunity for a Sales Operations support specialist at Topcon Healthcare in Capelle aan den IJssel  for a period of 12 months. Join Topcon, a company with the ambition to make the world a better place at the intersection of eye healthcare and technology!

Topcon Healthcare is the eye health brand of Topcon Corporation. Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.

Topcon Europe Medical B.V. is the EMEA headquarters, located in Capelle aan den IJssel, the Netherlands. We are responsible for the distribution, sales, service and development of innovative products across the EMEA region.

As Sales Operations support specialist, you are an important support link within the EMEA Sales Operations team. Your primary focus is supporting the day-to-day work of the EMEA sales operations team. You work under the guidance of senior team members and are responsible for accurate, day-to-day operational support, with customer oriented and a continuous improvement mindset.

Sales operation support

• Support maintenance of price lists and discount information
• Support the preparation of standard reports (e.g. in Excel) and internal reporting materials
• Assist with data processing and verification related to sales forecasting, order entry, delivery, and invoicing

Cross-functional operational support

• Support routine information exchange between Sales, Finance, Service and Logistics
• Act as a first point of contact for incoming queries from our sales units and escalate to senior team members where appropriate

Standardization & continuous improvement (supporting role)

• Support the creation and maintenance of work instructions, manuals, and process documentation
• Help prepare documentation and materials to embed new processes connected to the SAP implementation
• Actively participate in process improvement and standardization initiatives led by senior team members

SAP implementation & data management support

Support the creation, update and validation of master data and transactional data for the SAP (ByDesign / S/4HANA) implementation

• Assist with data cleansing, reconciliation, consistency checks, and data migration activities
• Extract data, prepare overview lists and support progress tracking as directed by senior team members
• Assist in testing

Qualifications

We are looking for someone with a hands-on, detail-oriented working style and a strong learning mindset. You are reliable, well organized and enjoy working in a team. You thrive in a structured environment where accuracy matters, and you are eager to further develop your knowledge of ERP systems and business processes. You have qualifications and characteristics such as:

• A Bachelor’s degree (any discipline; Business, IT or data-related fields are a plus)
• Minimum 5-year relevant experience in a sales operations supporting role
• S/4HANA public cloud knowledge is a plus
• Basic Excel skills (data entry, tables, fundamental formulas) and eagerness to further develop these
• Interest in ERP and business systems (e.g. SAP) and eagerness to further develop hands-on knowledge
• Strong attention to detail with a focus on data accuracy and integrity
• Ability to understand instructions clearly and execute tasks with care and precision
• Continuous improvement mindset
• Proactive in reporting progress and asking questions when uncertain
• Team-oriented and collaborative; able to work effectively with diverse colleagues

Good working knowledge of English (reading and writing); Dutch/Spanish/Italian/French is a plus

What do we offer?

With a career at Topcon Healthcare, you have exciting new possibilities as we are improving human eye health through innovations in examination, diagnosis, and treatment. Especially today, due to rapid population growth, aging and mobile device use, we see increased cases in eye conditions. As part of our team, you can contribute to continuously improving and accelerating (remote) diagnosis solutions.

What we offer you:

• Market-based salary
• 13th month paid in December
• 8% holiday allowance
• Employee premium-free pension
• 28 holidays per annum
• Great opportunities for development in an excellent working environment

Join Topcon!

Are you ready for a new challenge and do you recognize yourself in the above profile? We invite you to apply for this position and send your CV with motivation letter. Please note that this is a fixed-term role for a period of 12 months.

This role is based in Capelle aan den IJssel, Netherlands. Applications from candidates outside the EU who require a visa or work permit will not be considered.