Job Description - Sales Support Engineer PD Services
Eaton is a global leader in intelligent power management solutions, helping customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our people are our strength - driven by expertise, innovation, and a strong commitment to customer success.\n\nWe are looking for a Sales Support Engineer to strengthen our Service organization within EMEA. In this role, you will combine electrical engineering expertise with commercial insight to support service sales activities across our Medium \u0026 Low Voltage Service Product Portfolio.\n\nYou will act as a key interface between customers, Service Sales Organizations, and internal stakeholders, ensuring technically sound and commercially competitive service offers. You will be part of Tendering \u0026 Ordermanagement Team PD Services.\n\n## What you\u2019ll do:\n\n * Prepare, review, and manage service quotations and orders for Medium \u0026 Low Voltage products and service activities\n * Analyze customer requests and translate them into technically accurate and commercially optimized proposals\n * Act as a trusted technical-commercial partner for direct customers and Eaton Service Sales Organizations across EMEA\n * Maintain proactive communication with customers regarding quotations, orders, planning, invoicing, and delivery\n * Support margin management and ensure compliance with pricing and commercial policies\n * Coordinate internally with sales, engineering, production, and field service teams\n * Handle customer inquiries and complaints in collaboration with relevant internal departments\n * Occasionally visit customers to support sales activities and strengthen relationships\n\n\n\n## Qualifications:\n\n * Bachelor\u2019s degree in Electrical Engineering or a comparable technical qualification, or equivalent relevant experience\n\n\n\n## Skills:\n\n * Solid knowledge of Medium \u0026 Low Voltage systems and electrical service solutions\n * Strong commercial mindset with the ability to balance technical feasibility and business value\n * Experience in sales support, service sales, or a similar technical-commercial role\n * Strong analytical and problem\u2011solving skills\n * Proactive, structured, and customer\u2011focused working style\n * Fluency in English (spoken and written); additional European languages are a plus\n\n\n\nAll positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates\u2019 privacy rights and data security will be protected in accordance with applicable laws. \n\nWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.\n
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