Sales Support Gaming Industry

Company : Human Capital

Job Type : Full Time

Haarlem, Netherlands

Job Description - Sales Support Gaming Industry

Client Services Assistant

Location: Netherlands

Industry: Gaming Testing & Certification / Sales Support

Employment Type: Full -time

About the Company

For more than 35 years, our client has provided integrity to the gaming industry, establishing an incomparable team of professionals. As the global leader in the testing and certification of gaming devices and systems, our client is proud of its stability and its history of world -class customer service delivery to more than 480 jurisdictions worldwide.

Why You'll Love Working Here

A company culture focused on employee development and career enhancement
Collaboration with colleagues around the world
Diverse workplace with 48 different nationalities

About the Role

As a Client Services Assistant, you will support the Sales team by:

Supporting proposal drafting for the EMEA Sales Team and interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS (Proposal Tracking System) procedures
Supporting updates to the CRM system, maintaining customer information, opportunities, contacts, and all sales and client -related data
Creating weekly/monthly reports and working with all levels of internal clients within the organisation
Receiving and answering enquiries, and dealing with internal and occasionally external clients via email
Carrying out essential admin tasks to support Legal, Finance, QA, and other departments
Following up on specific processes such as NDAs, new access requests, JIRA access requests, sanity checks, and submissions for specific projects
Handling ad -hoc administrative tasks

What You Bring

A passion for customer success/support
Preferably MBO+/HBO thinking level
Experience with CRM and/or Dynamics is a plus
Experience with creating sales reports is a plus
Pro -active attitude and a structured way of working
Stress resistance
Ability to identify processes or issues and address them
Strong team player with excellent communication skills
Good knowledge of English, verbal and written
Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel

Rewards & Benefits

25 holidays per year, excluding bank holidays
Pension plan
Commute travel allowance: 100% of public transportation, €0.23/km by car, €0.10/km by bike
Annual discretionary bonus
€25 monthly health insurance contribution
€15 monthly wellbeing contribution
Quarterly company events and team lunches
Discretionary annual salary reviews
Fresh fruit at the office
Weekly Friday social hour

Ready to Apply?

Submit your CV via the button below to join this dynamic team in the Netherlands!

Contact Jan Andries Stam at +31 20 614 27 11 (also available via WhatsApp) for more information or submit your CV via Human Capital’s website or click I am interested below!

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Sales Support Gaming Industry

Job Description - Sales Support Gaming Industry

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