S&OP Senior Commercial Planner

We are looking for a Sr. Commercial Planner to join the Sales & Operations planning (S&OP) team. In this role, you are responsible for running, managing, improving, and influencing the S&OP process for our Innovations and Promotions to ensure the best possible demand forecast for timely and optimal availability of Rituals products in all lines of businesses and countries.

As S&OP Senior Commercial Planner, you’ll own the end-to-end planning of commercial demand and act as a key driver in improving how we forecast, plan and execute across the business. This role is ideal for someone who combines strong commercial planning instincts with a tech-savvy mindset—able to translate business needs into new demand planning process designs and embed them into new ERP / planning tooling.

You will work at the intersection of Supply Chain, Innovation, Marketing and Business teams to improve forecast quality, increase planning agility, and ensure forecasts are planned and executed with the right level of detail and governance.

YOUR ACCOUNTABILITIES

Commercial Planning - S&OP

• Own the commercial demand plan (volume, cannibalization/substitution assumptions) for agreed markets/categories.
• Lead the commercial planning cadence as part of the S&OP cycle, ensuring assumptions are aligned cross-functionally.
• You serve as Strategic Business Partner towards the business teams: you influence business leaders and challenge business decisions with strategic analyses.
• Drives the monthly validation meeting with supply chain stakeholders, including preparation, data validation, S&OP reporting, documenting & follow up of action items.
• Track forecast accuracy, extract learnings, and continuously improve future plans.

Process design & tooling (new ERP / planning tools)

• Drive new demand planning process designs: ways of working, data flows, and decision points.
• Act as a super user / product owner proxy for commercial planning in the new tooling: requirements, user stories, testing, and adoption.
• Partner with Business Technology and key stakeholders to shape master data, hierarchies, and planning parameters needed for high-quality forecasting.
• Develop smart, scalable reporting and performance dashboards (e.g., forecast accuracy, bias, performance).

This leads to an exciting balance between analytical skills, stakeholder management based on strong relations and adding your creativity into the forecast. You will report to the Sr S&OP Manager and are part of the S&OP team within the Supply Chain department.

Experience & skills

• Around 5 - 8 years in Demand Planning / S&OP / Promotion Planning / Commercial Planning, preferably in retail/FMCG/consumer goods.
• Proven experience designing or improving demand planning processes (promotion or innovation forecasting is a plus).
• Strong analytical capability: able to translate data into insights and actions.
• Confident in a complex stakeholder environment; able to influence without formal authority.

Tech-savvy mindset

• Comfortable working with ERP/planning tool implementations and/or upgrades (e.g., Relex, SAP, Oracle, o9, Kinaxis, Blue Yonder, Anaplan—tool doesn’t matter as much as the mindset).
• Hands-on with AI, data and reporting (advanced Excel required; Power BI/SQL/Python are a plus).
• Experience with UAT, data validation, and translating business needs into functional requirements.

Ways of working

• Proactive, structured, and improvement-driven.
• Curious and pragmatic
• Able to operate both strategically (process design) and operationally (running the plan).

YOUR PATH TO A NEW CAREER

Grow with us! The next steps are:

1. Apply via our website (make sure you meet the requirements and tell us why you apply)
2. Our recruiter will contact you within 10 working days.
3. A first interview follows in our Central Head Office in Amsterdam. 
4. You do an online assessment.
5. You have the second interview.
6. In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter is happy to speak to you via Pieter.deboer@rituals.com.

Please note that applications via e-mail and LinkedIn are not taken into consideration. 

We kindly ask recruitment agencies to refrain from acquisition efforts. Unsolicited CVs or resumes will not be taken into consideration and will be treated as not received