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Lucanet is the CFO Solution Platform built for modern finance leaders to automate consolidation and financial planning, extended planning and analysis, disclosure management, ESG reporting, lease accounting, tax compliance and reporting, as well as banking and cash management. More than 5,500 companies around the world rely on our easy-to-use and out-of-the-box SaaS platform to help them lead with ease.
We are a team of game changers with 850+ people worldwide. Our culture of kindness and integrity encourages you to bring your whole self to work. We collaborate to create better software solutions and grow a better company. Lucanet is more than a place to work; we are a champion for continuous improvement, pushing boundaries, impacting industries, and growing careers.
The Role
To strengthen our team, we are looking for a Senior Account Manager (all genders) to own and grow a portfolio of customers across the Benelux region. This is a full-cycle account ownership role, where you will be responsible for retention, expansion, renewals, and long-term customer value. You will act as the primary commercial owner for your customers, building trusted relationships with finance leaders, identifying growth opportunities, and ensuring clients maximise value from Lucanet’s platform. This role is ideal for someone who enjoys long-term account development, commercial ownership, and strategic relationship management.
What you'll do
- Own and grow a portfolio of Benelux-based customers, driving retention, expansion, and long-term revenue.
- Act as the primary point of contact for commercial and relationship management across your accounts.
- Lead renewals, upsell, cross-sell, and pricing discussions, ensuring sustainable customer growth.
- Build strong relationships with CFOs, finance leaders, controllers, and other senior stakeholders.
- Identify opportunities to expand platform adoption across Lucanet’s product suite.
- Partner closely with Customer Success, Solutions, and Sales to ensure excellent customer outcomes.
- Forecast revenue accurately, maintain CRM hygiene, and manage pipeline visibility.
- Represent Lucanet as a trusted advisor, helping customers solve complex finance and reporting challenges.
What you bring to the table
- Proven experience in Account Management with commercial ownership, ideally in SaaS or B2B software.
- Confidence managing renewals, expansions, negotiations, and long-term customer relationships.
- Experience working with finance stakeholders or financially focused products is highly desirable.
- Strong communication and stakeholder management skills, comfortable engaging senior decision-makers.
- Commercially minded, customer-centric, and motivated by growing account value over time.
- High software affinity and ability to understand complex platforms quickly.
- Fluent Dutch and English is required for Benelux coverage.
- Experience managing customers across Benelux or international markets is a plus.
Perks at work
- LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
- Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
- Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options.
- Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
- Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
- LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
- LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
- Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
- Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
- Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.
- JobRad – Find your dream bike, with financial support from us.
- Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.
Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.
We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.
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