Senior Business Analyst, Shipping

We are working with a Global Shipping Line seeking a Senior Business Analyst to join their team on a hybrid basis in Rotterdam. Responsibilities;

• Lead efforts to procure new agents in response to business expansion requests.
  
• Assist in closing existing agencies and establishing owned offices.
  
• Oversee management of agencies in Africa.
  
• Support various projects across all EUA countries.
  
• Managing Third-Party Agents in Europe and Africa
  
• Ensure accurate measurement of agency performance through statistics and update third-party agent profiles.
  
• Managing Demurrage and Detention Collection in Third-Party Agents in Europe and Africa
  
• Oversee the effective management of demurrage and detention collection projects.
  
• Monitor demurrage and detention performance, including collection ratios.
  
• Coordinate with BPIT to deliver necessary training for the DMT module to third-party agents involved in assigned projects.
  
• Maintain communication with EUA SYM and EUA FA for assigned projects.
  
• Collaborate with EUA F&A, EUA Ops, and EUA Marketing to ensure accurate and timely reporting of performance statistics.
  
• Ensure agency remuneration complies with contracts and resolve any disputes between agents and EUA F&A.
  
• Monitor agent structures to ensure appropriate resourcing relative to their size and volume.
  
• Track total agency costs, highlight any irregularities to relevant Liner stakeholders, and identify areas for cost improvements.
  
• Assist with business inspections of third-party agencies alongside the Internal Audit team as requested by the Manager.
  

• Excellent understanding of the container liner shipping industry
  
• Strong project management skills
  
• Five years experience working within the shipping industry
  
• Knowledge of container trade and commercial practices in the EUA region
  
• Good team player
  
• Excellent time management skills
  
• English language is essential, French is desirable