Job Description - Senior IFS Cloud Business Analyst
Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Requirements
Minimum 10 years of Business Analysis and ERP consulting experience.
Minimum 5 years of hands-on experience with IFS Applications / IFS Cloud.
Lead business process discovery, requirements gathering, and fit-gap analysis workshops.
Analyze existing business processes and identify opportunities for optimization and standardization.
Translate business requirements into functional specifications and solution designs.
Support business process harmonization across multiple business units.
Design and validate IFS Cloud solutions across Enterprise Asset Management (EAM), Field Service Management (FSM), Maintenance Management, PSO, Supply Chain, Finance, Projects, and Service Management.
Ensure solutions align with utility business processes and regulatory requirements.
Participate in configuration workshops and review functional deliverables.
Support initiatives related to Asset Lifecycle Management, Work Planning, Maintenance & Reliability, Field Workforce Optimization, and Inventory Management.
Act as a trusted advisor to business stakeholders and process owners.
Facilitate workshops with Dutch-speaking business users and leadership teams.
Coordinate activities across business, IT, and implementation partners.
Support System Integration Testing (SIT), User Acceptance Testing (UAT), cutover planning, go-live activities, and hypercare support.
Strong experience with IFS Cloud implementations and business process analysis.
Expertise in Enterprise Asset Management (EAM), Field Service Management (FSM), Maintenance Management, Projects, Supply Chain, Finance, and PSO.
Strong understanding of utility business processes, including Electricity and Gas Distribution, Asset Investment Planning, and Grid Operations.
Experience facilitating workshops, gathering requirements, and preparing functional specifications.
Proficiency with JIRA and Microsoft Visio.
Excellent analytical, communication, stakeholder management, and problem-solving skills.
Ability to work effectively with cross-functional and multicultural teams.
Experience delivering at least two full lifecycle IFS Cloud implementations.
Proven experience facilitating workshops in Dutch.
Native or near-native proficiency in Dutch and professional proficiency in English.
Experience with field workforce management and maintenance operations.
Understanding of Dutch utility operating models.
Experience conducting business workshops and end-user training in Dutch.
Experience working closely with utility business process owners and operational teams.
Preferred Certifications: IFS Cloud Functional Consultant Certification, IFS EAM Certification, CBAP or CCBA, Agile/Scrum Certification, Lean Six Sigma
Preferred Industry Experience: Utilities, Energy Distribution, TSO/DSO organizations, Infrastructure and asset-intensive industries
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