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Senior Microsoft Teams Voice Engineer (ID: 3892)

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Job Description - Senior Microsoft Teams Voice Engineer (ID: 3892)

As a Senior Microsoft Teams Voice Engineer, you will:
  • Design, implement, and support enterprise Unified Communications (UC) solutions with a strong focus on Microsoft Teams Enterprise Voice.
  • Lead migration projects from legacy telephony platforms and Skype for Business (SfB) to Microsoft Teams, ensuring seamless transition and minimal business disruption.
  • Design and deploy Microsoft Teams Direct Routing solutions, integrating enterprise voice infrastructure with PSTN and Session Border Controllers (SBCs).
  • Administer and optimize Microsoft Teams Phone System, including call routing, phone numbers, call queues, auto attendants, emergency calling, and voice policies.
  • Configure and manage Microsoft Teams collaboration features, meetings, channels, apps, external access, and governance.
  • Develop technology roadmaps for Unified Communications and Collaboration platforms, supporting long -term modernization initiatives.
  • Design, configure, and troubleshoot enterprise voice networks, including SIP, RTP, H.323, MGCP, QoS, DNS, and firewall configurations.
  • Integrate Microsoft Teams with legacy PBX platforms such as Avaya, Cisco, Mitel, Nortel, and other enterprise telephony solutions.
  • Perform health monitoring, performance tuning, and Call Quality Dashboard (CQD) analysis to ensure high availability and optimal user experience.
  • Develop and execute PowerShell scripts to automate Microsoft Teams administration, reporting, and operational tasks.
  • Collaborate with Microsoft, telecommunications vendors, infrastructure teams, and business stakeholders to resolve technical issues and deliver enterprise communication solutions.
  • Support governance, security, compliance, lifecycle management, and operational best practices for Microsoft Teams environments.
What You Bring to the Table:
  • 8–10 years of experience in Unified Communications, Enterprise Voice, or Collaboration Technologies.
  • Extensive experience with Microsoft Teams Enterprise Voice, Teams Phone System, and Direct Routing.
  • Strong expertise in Skype for Business (2015 and later) and hybrid deployment architectures.
  • Proven experience leading migrations from Skype for Business and legacy PBX platforms to Microsoft Teams.
  • Hands -on experience managing enterprise telephony platforms such as Avaya, Cisco CUCM, Mitel, Nortel, or similar systems.
  • Strong knowledge of Session Border Controllers (AudioCodes, Ribbon Communications, Oracle SBC, or equivalent).
  • Solid understanding of VoIP technologies, SIP, RTP, H.323, MGCP, QoS, PSTN integration, codecs (G.711, G.723, G.729), and enterprise networking concepts.
  • Experience configuring Azure Active Directory (Microsoft Entra ID), DNS, networking, and firewall settings for Microsoft Teams deployments.
  • Proficiency in PowerShell scripting for Microsoft Teams administration and automation.
  • Experience with Microsoft Teams governance, security, lifecycle management, monitoring, and compliance.
  • Excellent troubleshooting, stakeholder management, communication, and project coordination skills.
You Should Possess the Ability to:
  • Design and deploy enterprise -scale Microsoft Teams Voice and Unified Communications solutions.
  • Lead complex migration projects from legacy telephony and Skype for Business to Microsoft Teams.
  • Architect resilient voice infrastructures using Direct Routing and enterprise telephony integrations.
  • Troubleshoot complex voice, networking, audio/video, and collaboration platform issues.
  • Automate administrative and operational tasks using PowerShell.
  • Collaborate effectively with infrastructure teams, vendors, and business stakeholders.
  • Deliver secure, scalable, and highly available communication services aligned with enterprise standards.
  • Research emerging collaboration technologies and recommend innovative solutions to enhance the digital workplace.
What We Bring to the Table:
  • Opportunity to lead enterprise -scale Unified Communications and Microsoft Teams transformation initiatives.
  • Exposure to modern collaboration technologies, enterprise telephony, and cloud -based communication platforms.
  • Collaborative environment with experienced infrastructure, networking, cloud, and collaboration specialists.
  • Challenging projects involving Teams Voice modernization, telephony migration, and enterprise communication architecture.
  • Opportunities for continuous learning, technical leadership, and Microsoft collaboration technology specialization.
  • A culture focused on innovation, operational excellence, and delivering world -class collaboration experiences.
Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out.

Recruiter: Giftson Paul Davidson
Phone: +31 20 369 0609 ; Extn : 151
E -mail: [email protected]
LinkedIn: https://www.linkedin.com/in/giftsonpauldavidson/

Original job Senior Microsoft Teams Voice Engineer (ID: 3892) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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