Job Description - Senior Sales Strategy and Operations Manager, Velocity
About the Team
In GTM Operations we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic Sales Strategy and Field Operations team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on sales culture and top line and bottom line revenue. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline and some travel required.
About the Role
As our Sales Strategy and Operations Manager, you will partner closely with Miro’s SMB Sales and cross-functional support teams to define regional and GTM strategy, and drive operational execution. You will be key in ensuring Miro delivers repeatable, predictable, and scalable growth that aligns to the customer journey.
What you’ll do
Influence Miro’s go-to-market strategy for the SMB segment over a 1-3 year time horizon
Translate the go-to-market strategy into a set of decisions, investments, and detailed plans during annual planning season in partnership with Sales and Finance
Drive core business cadences to monitor the health of the business (e.g., forecasting, pipeline reviews, QBRs)
Identify, own, and execute strategic initiatives to up-level and unlock growth, often working cross-functionally with customer success, marketing, and product
Interface with the SMB sales teams, globally
What you’ll need
8+ years of experience in strategy, operations, consulting, or similar roles within a SaaS enterprise environment
3+ years experience in revenue operations in a velocity setting: PLG, SMB, self-serve environemnts
You first seek to understand; once you have a point of view, you drive alignment and execute with urgency
Strong analytical skills that inform a point of view: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making
Ownership mindset. Willingness to roll up your sleeves and find creative solutions to ambiguous challenges
Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment
Stakeholder management skills coupled with strong written and verbal communication skills are a must
What's in it for you
Competitive equity package
Lunch, snacks and drinks provided in the office
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
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