Senior Technical Product Manager

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

Discovery , offering AI-driven search and merchandising

Content , offering a headless CMS

Engagement , offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

We are looking for a Senior Technical Product manager to join the Bloomreach Discovery product team. Bloomreach empowers ecommerce businesses to deliver personalized experiences across their digital channels. By combining the power of unified customer and product data with the speed and scale of AI optimization, Bloomreach ensures the right product is put in front of the right customer, every time. Customers get a shopping experience that’s tailored to who they are and what they want. Businesses drive increased revenue, higher conversion rates, and above all, customer loyalty that lasts. Transformative commerce experiences, powered by personalization.

You will be responsible for the self-service roadmap to drive partner-led growth. Our e-commerce Search and Recommendations product is an industry leading product - recognized by Forrester as a Leader in the Commerce Search & Discovery Wave . We power 25% of US & UK online retail traffic and are significantly investing into improving our e-commerce focused product suite utilizing the latest AI technologies. This role is part of our Discovery product team and will report into our head of product for Merchandising and Growth.

Your responsibilities:

• You will set and execute the strategy for partner-driven growth, through the self-service roadmap. Particularly focussed on our technical users and agency partners and how they can create resources, accounts and scale their sites globally.
• You will be owning the KPI of partner sourced revenue end to end. Collaborating with stakeholders to define the product strategy and roadmap for partner self-service features.
• You will own problem areas related to identity & access, developer platform, configuration management, notifications and other shared services
• You will be working with engineering and design to build management APIs and scale the control developers and administrators have to successfully set-up, configure and launch
• You will be actively engage in Growth activities to increase our partner sourced revenue, making sure agency partners adopt new self-serve functionalities successfully.
• You will be focussed on product led growth and end to end responsible for making our product easy to try out, showcase its value and scale up its resources by working with external and internal stakeholders
• You will proactively report on business outcomes and share your insights with relevant stakeholders to steer decision making

You have the following experience and qualities:

• Professional Experience
  • 6-10 years experience in B2B SaaS Product Management
  • Proven track record in prototyping and launching APIs and technical dashboards
  • Strong understanding of product led growth, to lead and set the pace for product led innovation and GTM strategies
  • Demonstrated experience in setting product strategy, vision and roadmap
  • Experience collaborating with global teams, fostering a culture of innovation and accountability.
  • Deep knowledge of ecommerce industry and what makes companies and partners successful with proven results increasing partner driven growth
• Personal Qualities
  • Analytical way of working infused with deep empathy for users and stakeholders.
  • Growth Mindset, highly collaborative, comfortable in a high ownership/high accountability environment with eagerness and curiosity to learn
  • Excellent oral and written communication skills to tailor and convey your thoughts on product vision, decisions made and value propositions to stakeholders, customers and partners
  • Empathy for users, stakeholders and deeply understanding customer needs and challenges
  • You are self-steered, proactive and entrepreneurial, laser-focussed on creating value
  • Strong analytical skills to use data, market trends and evidence in decision making
  • Resilience and perseverance in the face of challenges and setbacks with a positive attitude towards solving problems

Your success story will be:

In your first 30 days you will focus on getting familiar with the organization

• Understanding the product and organization, establishing relationships with key stakeholders, and the current product roadmap. You will work with your engineering team to deliver your first features and talk to several agency partners to understand their needs. Forming several hypotheses for how to steer the team on product led growth.

In your first 60 days you will have a strategic framework to think about the improvements you’ll want to make

• You’ll have shipped the first release and a solid understanding of our company and product strategy. You have been speaking to multiple developers and agency partners to deeply understand your problem area. In your first project towards delivering self-serve value you have a good understanding who to work with and deeply understand our current APIs and dashboards.

In your first 90 days you will have a good feel for how to start executing and conviction around your product strategy

• You’re preparing for your first product review to present to product leadership what our focus will be for your problem area. This is infused in data and you’re reasonably confident to start executing along the lines of your new product strategy with the engineering and design team to build your first API prototype. In several partner calls you’re starting to introduce yourself as the go-to person for any self-serve activities, and work on several growth activities to increase partner sourced revenue. 

After this you will keep full product ownership of your problem area, setting the strategy, taking priority calls with conviction that is founded in feedback to drive meaningful business outcomes.

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work remote-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Bloomreach’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

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