Senior Trading Operations Specialist

About Us 

At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.  

We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.  

Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family owned. We don’t bow to outside shareholders or report to the stock exchange. Instead, we plot our own path, unshackled from conventional thinking.  

Working policy

Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a regular hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.

About The Role 

We’re looking for a commercially minded Ecommerce Specialist to join the Dyson Global ecommerce growth team and help shape the next chapter of our Dyson.com business. As our Ecommerce Specialist, you will play a pivotal role in driving performance across Dyson.com, combining analytical rigour with an understanding of customer behaviour to drive real performance across Dyson.com into the future 

This is a high-impact role, reporting into the Global Head of Ecommerce, and working closely with our markets and our Product, Media, UX/UI, A/B testing, Merchandising and Performance & Insights teams. You’ll support the development and execution strategies & initiatives across multiple markets, ensuring were responding to customer behaviour with agility, insight, and innovation. 

Key responsibilities include: 

• Analyse data to identify trends and opportunities, managing performance reporting and contributing to their ongoing development. 

• Conduct regular competitor analysis and reviews, benchmarking performance and approaches against Dyson sites and external competitors to identify improvement opportunities. 

• Monitor site health on an ongoing basis, identifying core issues and coordinating fixes with the relevant technical and product teams. 

• Contribute to best practice frameworks, including scorecard tracking and documentation, to support consistent optimisation across markets. 

• Coordinate and support cross-functional projects across global markets - such as conversion driving initiative roll-outs - helping to apply learnings from market to market. 

• Support campaign execution from briefing through to delivery, ensuring all campaign and asset requirements are identified and met on time. 

• Coordinate key trading forums, managing setup, agenda and content preparation to ensure sessions are well-run and actions are clearly captured. 

• Support the development and testing of trading mechanics, helping to identify and execute opportunities to improve conversion, AOV and overall site performance. 

• Manage the day-to-day operation of trading tools including ensuring they are running effectively and being used to their full potential. 

• Coordinate A/B testing activity in partnership with the Optimisation team, helping to translate hypotheses into well-structured experiments and tracking results through to action. 

About You / What We’re Looking For 

• Proven hands-on experience in ecommerce, such as CRO, content optimisation, online merchandising, campaign execution or analytics. 

• Comfortable working from a brief and operating within a broader team structure, contributing to strategy whilst taking clear ownership of execution. 

• An analytical mindset — confident working with data, identifying what matters, and communicating findings clearly to different audiences. 

• Familiarity with ecommerce tools and platforms, with experience managing or working alongside tools such as A/B testing platforms, CRM or pricing tools considered a plus. 

• A customer-first approach, with an instinct for how changes to the site experience affect behaviour and outcomes. 

• Team-oriented with strong communication skills and the ability to collaborate effectively across functions and levels of seniority. 

• An eagerness to learn and develop in a fast-paced, high-visibility environment — this role offers direct exposure to global trading decisions at the highest level. 

• Fluent English, with strong written and verbal communication skills. 

• Strong Microsoft Office skills, specifically Excel and PowerPoint. 

• Minimum 3 years in ecommerce, commercial or digitally focused roles. 

Benefits

• Discount on Dyson products  
• Company Pension scheme  
• 29 days annual holiday plan  
• Company Fitness plan  
• EAP (Employee Assistance Programme)  
• Life Assurance Plan  
• Transportation allowance (0,23€/km regardless of the means of transport)  
• Health Insurance – Medical Contribution  
• Eye Examination & Computer Glasses Reimbursement 

* Please note: New employees to Dyson in the Netherlands commence employment on a 12-month, fixed-term basis*

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