Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Requirements
Improve the user experience of business software applications to enhance user efficiency, effectiveness, satisfaction, and adoption.
Responsibilities include conducting user research, creating UI mock-ups, user journeys, applying and evolving Client design guidelines, and validating prototypes with users across global locations.
Plan and conduct user research activities, including contextual inquiry and task analysis.
Communicate research findings through personas, user journeys, and user stories.
Validate prototypes using local, remote, moderated, and unmoderated usability testing.
Define UX metrics, collect data, and report on user experience outcomes.
Create wireframes and interactive prototypes.
Apply Client design guidelines and contribute to their continuous improvement.
Ensure design solutions align with functional and technical requirements.
Define appropriate user-centered design approaches based on project goals, timelines, budgets, and team capabilities.
Embed UX practices within Agile teams and project workflows while ensuring adherence throughout delivery.
Share UX challenges, learnings, and best practices with the UX community.
Master's degree in Industrial Design, Human-Computer Interaction, Communication and Multimedia Design, or a related field.
More than 5 years of professional UX experience after graduation.
Ability to plan and deliver work independently.
Strong collaboration skills across cross-functional teams.
Ability to influence stakeholders and advocate for user-centered design.
Ability to balance short-term and long-term objectives while adapting to changing priorities.
Ability to work effectively under time constraints and in dynamic environments.
Knowledge of SAP.
Experience designing complex business-to-business (B2B) or enterprise applications.
Experience working in Agile Scrum and DevOps environments.
Proficiency with Figma.
Experience maintaining and extending design system libraries.
Familiarity with research tools such as Maze.
Familiarity with analytics and user insight tools, including Adobe Analytics, Qualtrics, and Mouseflow.
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