Service Coordinator

Bring your curiosity to work as our next Service Planner at Alup Kompressoren. You will be part of our team in Oss. In this role, your mission is to ensure that our field service engineers are scheduled as efficiently as possible while providing our customers with excellent service.

You coordinate work orders, maintain close contact with customers and service engineers, and make sure everything is in place to complete service assignments as quickly and efficiently as possible.

• Plan and assign work orders to our field service engineers, taking into account productive hours, availability, travel distance and the qualifications of the engineers.


• Coordinate both urgent customer requests and work resulting from agreed maintenance plans.


• Support our service engineers during the execution of their work and arrange the required parts and materials, replacement air solutions and subcontractors when necessary.Maintain regular contact with customers and ensure the correct administrative processing of work orders.


• Proactively contact customers, for example regarding preventive maintenance.


• Continuously look for opportunities to optimize planning processes, efficiency and customer service.

• You have a higher professional education (HBO) level of working and thinking, or an equivalent level gained through experience.


• You are available for 40 hours per week and periodically participate in our on-call roster.You have a strong affinity with logistics and technology and demonstrable experience in planning or a comparable position.


• You are proactive, flexible and tactful, and you remain accurate and resilient under pressure.


• Knowledge of Microsoft Office, SAP or Movilizer is considered an advantage.Y


• ou have an excellent command of both Dutch and English, written and spoken.

At Alup, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

In addition, we offer:

• A challenging position with plenty of responsibility.


• A high degree of freedom, independence and room for your own ideas.


• A pleasant working environment with great colleagues.


• Opportunities to further develop yourself within the organization.


• A competitive salary.


• 8% holiday allowance.


• 27 vacation days based on a 40-hour working week.


• 13 ADV days based on a 40-hour working week.


• Enjoyable company events and activities.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute and develop in an environment built on trust, collaboration and continuous improvement. At Alup, we support our people in building long-term careers while making a meaningful impact through their work.