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Service Sales Engineer

icon building Company : AEG Power Solutions
icon briefcase Job Type : Full Time
icon geo-alt 1161 Zwanenburg, Netherlands

Job Description - Service Sales Engineer


Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area.


  • Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.

  • Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.

  • Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training.

  • Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).

  • Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager.

  • Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL).

  • Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast.

  • Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt.


  • Ideally, candidates should have a background in Electronics, Mechatronics, or a related field.

  • 5 to 10 years of experience in customer account management and technical sales activities.

  • Good knowledge of secure power supplies such as chargers and inverters.

  • Mastery of tools and information systems (CRM, costing tools, ERP).

  • Full proficiency in both Dutch and English is required.

  • Location of the Position: Ideally West part of the country.

  • Full-time permanent contract.

  • Customer visits: 50 to 70% of the time throughout the territory.



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