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ServiceNow Technical Consultant

Job Description - ServiceNow Technical Consultant





  • Help design, build and continuously improve the clients online platform.

  • Research, suggest and implement new technology solutions following best practices/standards.

  • Take responsibility for the resiliency and availability of different products.

  • Be a productive member of the team.





Requirements



  • 4–8 years of experience as a ServiceNow Developer delivering platform configuration, customization, and AI-enabled solutions.

  • Experience executing build activities under the guidance of Solution Architects and Senior Technical Consultants.

  • Strong hands-on experience with ServiceNow platform configuration and customization using JavaScript and GlideScript.

  • Experience with CMDB setup, population, and data modeling.

  • Hands-on experience designing Flows for custom workflows and integrations.

  • Experience with Now Assist and Agentic AI flow design.

  • Strong knowledge of business rule development and process analysis.

  • Experience in test execution, defect triage, and issue resolution.

  • Ability to work independently, provide clear status updates, and proactively identify and communicate project risks.

  • ServiceNow CSA certification required; CIS (1–2 certifications) and CAD certification in progress preferred.






Benefits



  • A challenging, innovating environment.

  • Opportunities for learning where needed.







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