ServiceNow Technical Developer

Requirements

• 4–6 years of ServiceNow development experience with hands-on ITSM and CS
  
  


• The ServiceNow Technical Developer will design, configure and develop solutions on the ServiceNow platform, specializing in IT Service Management (ITSM) and Customer Service Management (CSM) modules.
  
  


• Strong technical expertise, scripting skills and experience implementing complex workflows and integrations.
  
  


• Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service Catalog and Case Management.
  
  


• Develop workflows, Flow Designer flows and automation scripts.
  
  


• Create and maintain UI Policies, Client Scripts, Business Rules and Script Includes.
  
  


• Build integrations using REST/SOAP APIs, MID Server and Integration Hub.
  
  


• Ensure secure and scalable integration with external systems such as CRM and ERP.
  
  


• Manage instance upgrades, cloning and performance optimization.
  
  


• Configure CMDB, Discovery and Asset Management.
  
  


• Adhere to coding standards and ServiceNow best practices.
  
  


• Ensure compliance with ITIL processes and security guidelines.
  
  


• M implementation experience.
  
  


• Proficiency in JavaScript, Glide API, HTML, CSS, Jelly and AngularJS.
  
  


• Strong knowledge of ServiceNow scripting and configuration.
  
  


• Experience with Flow Designer, Integration Hub and Orchestration.
  
  


• Excellent communication and stakeholder management skills.
  
  


• Ability to work in Agile/Scrum environments.
  
  

• ServiceNow Certified System Administrator (CSA) – Mandatory.
  
  


• Certified Implementation Specialist – ITSM and CSM – Preferred.
  
  


• Certified Application Developer (CAD) – Good to have.
  
  
  
  
  
  
  

Benefits

• International, collaborative consulting culture with clear career development paths.
  
  


• Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.