Shipping + Administrative Associate

Position Overview: 

The Shipping + Administrative Associate
will be involved in shipping processes and various office clerk responsibilities. Some of those responsibilities will include shipping and receiving, packaging awards,
and assisting in minor office administrative tasks. The person best suited for this role is someone who loves staying busy, learning new things, and can handle the responsibility of multiple positions. Standard Operating Procedures and best practices from the sister company in the States will be provided.  

Shipping + Kitting 

• Coordinating domestic and international shipments with FedEx and UPS. 

• Prepare product for shipping (stage product/packing slips/labels/bills of lading/etc.) 

• Ensure that all manifests, invoices, orders, shipping documentation, and forms are accurate. 

• Record shipping data such as damages, rejected shipments, discrepancies for reporting, accounting, and recordkeeping purposes. 

• Determine shipping methods and procedures for safe shipment based on the material using shipping knowledge procedures. 

• Determine the most efficient and cost-effective shipping methods and making sure that by all costs no customers delivery date is ever missed. 

• Communicate with supervisors, peers, and subordinates to ensure all issues are handled properly. 

• Receive incoming product, match them to purchase order quantities and descriptions. 

• Store, maintain, order, and monitor shipping materials and supplies used for shipping. 

• Responsible for managing inventory of client insertions and any type of letterheads or envelopes that may be associated with the program. 

• Maintain a safe and clean environment inside and outside of the facility. 

• Proficiency working between Microsoft Excel, CSV, and tab delimited text files.  

• Ensuring accuracy in packaging and then shipping the correct award to the corresponding recipient. 

• Follow Kitting guidelines to ensure all shipments meet Cristaux standards.  

• Cataloging which products fit best into master cartons. 

• Dispose of any empty packaging near the door to keep the area
  cleared at all times.  

• Accurate creation of shipping labels through shipping system.  

Office Administration 

• Communication and scheduling with shipping couriers when needed 

• Communication and scheduling with Vendors when needed 

• Collecting invoices for VAT and UTBs for accounting purposes 

• Greet visitors and assist with basic inquiries 

• File, organize, and maintain paper and digital records 

• Order and track office supplies 

Production Assistance 

• If shipping and office tasks are slow, you may be asked to step in and assist in  

• Quality Control of awards.  

• Cleaning of awards 

• Pre-Production award preparation 

Basic Requirements: 

• C1/C2 level English  and Dutch – writing and speaking. 

• Able to lift up to 20 kg