Solutions Engineer (m/f/x) | AV, Unified Communications & Microsoft Teams Rooms

• I lead technical discovery workshops and identify business, user and technical requirements.
• I translate customer requirements into practical AV, UC and workplace technology solutions.
• I design high-level concepts for meeting rooms, boardrooms, training rooms, town halls and collaboration spaces.
• I present solution concepts, design choices and technical implications to customers and stakeholders.
• I support Account Managers with solution positioning, quotations, proposals and tenders.
• I define project scope, assumptions, dependencies and acceptance criteria.
• I work closely with Technical Designers and Engineers to transform approved concepts into detailed designs and Bills of Materials.
• I advise customers on Microsoft Teams Rooms, room-based collaboration, licensing, connectivity and service readiness.
• I stay up to date on workplace technology, collaboration platforms and industry developments.

Must-have requirements

• At least 3 years of experience in AV, Unified Communications, workplace technology, pre-sales engineering or solution architecture.
• Experience translating customer requirements into technically feasible and commercially realistic solutions.
• Knowledge of Microsoft Teams Rooms and Microsoft 365-related dependencies.
• Experience conducting customer workshops, technical discovery sessions and solution presentations.
• Dutch (CEFR B2 or higher) and English (CEFR B2 or higher).
• Willingness to travel within the Netherlands, Belgium and occasionally internationally.
• Relevant technical education or equivalent professional experience in AV, IT, UC or solution engineering.

Preferred qualifications

• Bachelor's degree (HBO) in IT, Engineering, Audiovisual Technology or a related field.
• Microsoft Teams Rooms, videoconferencing or manufacturer certifications.
• Q-SYS/QSC certification.
• Experience with enterprise customers, tenders and Statements of Work.
• Knowledge of Zoom, Google Meet or Teams Rooms Pro Management.
• French or another European language.

What I can expect:

• A collaborative international team with flat hierarchies and short decision-making processes.
• A high level of trust, personal responsibility and room to organise my work.
• Open communication and close cooperation across departments and disciplines.
• Opportunities to contribute ideas and help improve processes, standards and ways of working.
• A future-oriented working environment focused on communication, collaboration and workplace technology.
• Development opportunities toward Senior Solutions Engineering, Solution Architecture, Technical Consulting or commercial and technical leadership roles.