Stage Claims

Company:

Marsh

Description:

Escalates moderately complex issues pertaining to claims complications and claims process to ensure application of pertinent policy and action calculation of claims rates.

Updates claims reports based on predefined templates on a regular basis to ensure accurate entry of claims rates.

Updates existing and generates new claim notifications of low complexity to all insurers for all policies or coverages, based on predefined templates, to ensure consistent availability of up-to-date information to team.

Reviews and files incoming documentation from clients and underwriters under regular guidance to ensure that client and insurer-related materials are catalogued, distributed, and readily available to the team.

Acknowledges receipt of standard documentation by mail to maintain ongoing and professional communication with insurers, clients, and underwriters.

Enters or updates claims information into appropriate claims application(s) under supervision and in compliance with any local service standards to maintain accurate records for Claims Advisory.

Prepares insurance claims forms or related documents according to standard templates to support professional staff in their communications with clients and insurers.

Sends standard emails to insured or other involved persons for missing information and posts or attaches information to claim file to ensure proper follow up correspondence is being maintained.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.