Studio Manager - Rocycle City and Roform Noord

Join the movement!  Rocycle is the European market leader in social fitness, with thriving cycling and reformer pilates studios across Amsterdam, Berlin, Hamburg, Rotterdam, Cologne, Utrecht, Brussels, Munich, and Groningen. As we continue to grow, we’re looking for a Studio Manager to lead our flagship studio Rocycle City, in combination with our Roform Noord studio. We're searching for an energetic leader who thrives on responsibility, connection, and excellence.

As our Studio Manager, you'll take full ownership operations. You are the heartbeat of the location, managing day-to-day operations, building a high-performing team, and delivering the unique Rostudios experience to every rider who walks through our doors. You'll oversee a team of 40+ team members and instructors, ensuring everything runs smoothly from staffing and scheduling to guest experience and studio ambiance.

• Manage customer service, team performance, cleanliness, logistics, maintenance, and studio vibe

• Build personal relationships with riders and create a welcoming, energized atmosphere

• Forecast staffing needs, recruit, train, and, when necessary, offboard team members

• Create and manage schedules for both studios, including instructor rosters and private events

• Uphold Rocycle’s premium standards with consistency and care

• Manage studio expenses and maintain strong relationships with vendors and partners

• Lead from the front with a hands-on presence during peak hours and shifts

• Organize quarterly training sessions and mentor interns

• Ensure compliance with all health and safety regulations

• Analyze customer and team feedback (eNPS) and take action to drive improvements