Supply Planner

SHAPE A CAREER WITH PURPOSE | MAKRO, CREATE IMPACT DAILY WITH THE UNIFYING POWER OF FOOD.

Makro is currently seeking a Supply Planner to join our team at the Head Office in Amsterdam. This role plays a key part in ensuring exceptional service delivery, and its main purpose is as follows: Ensure the optimal product availability in stores and distribution centers by managing stock levels, placing supplier and store orders against the right quantity, coordinating order fulfillment, and supporting supply chain process improvements.

Operational activities - Is responsible for the availability of the active assortment and the stock level for the assigned articles, categories, suppliers and locations (combination of warehouses & stores)

• Places all purchasing orders for all Metro locations (stores, warehouses, depot) for all flow types (Central Stock, Cross-Docking and Direct Store Delivery), in line with the sales forecast provided by the Demand Planning team, the target stock days and the fulfilment constrains (e.g. lead times, order/delivery schedules, MOQ, etc.).
• Proactively challenges the status quo of the delivery conditions and works with the other departments to adapt them to the customer needs (e.g. reduce lead time, increase frequency of delivery, reduce Minimum Order Quantity/Value, etc.).
• Optimizes orders (at full pallet and or full truck if needed) and deliver supplier conditions in order to achieve the target saturation levels.
• Revises the exceptions generated by the planning tools, taking action in order to resolve them, when needed in collaboration with other departments and with suppliers
• Manages the open orders and the delivery schedule of the assigned suppliers, contacting them when needed in order to keep a clean portfolio of open orders and an accurate delivery plan for the Logistic colleagues.
• Qualifies the Root Causes of the Failed Order Lines (undelivered and & or late delivery) in order for Supplier Collaboration to calculate the Gross and Net OTIF and apply supplier penalty when applicable.
• When needed creates and manages push orders to the stores in order to ensure the availability (e.g. introduction of new product, promotion, implementation of the new collection, etc.) and reduce the stock (clean-up remaining stock of delisted articles in distribution centre, short shelf life, etc.).
• Manages the customer orders communicated by the store organization.

Continuous improvement - Signals opportunities for improvement  and takes action to work out and implement them:

• Works pro-actively on reducing out of stocks. Structurally informs the organization about out of stocks and contributes in finding a root cause based solution
• Collaborates with Logistic colleagues in order to ensure that the delivery plan fits with capacity constrains (Good Receiving, Picking number, etc.) and reduce logistic costs.
• Develops and implements service recovery plans for underperforming suppliers (based on OTIF)

Collaboration – Operates in strict contact with colleagues of other functions in order to optimize the service to our customers:

• Monitors closely the open orders and non-deliveries and searches actively, together with suppliers, logistic services and offer for solutions.
• Cooperates actively to the cross functional demand management process, together with the demand planners.
• Anticipates and Informs the organization on the (potential) shortage of the core assortment (e.g. high rotating articles, promotion, own brand, etc.,) and defines & steers the recovery plans in order to limit the duration of out of stock.
• Reports to the Master Data team any inconsistent data that might jeopardize the order optimization
• Proactively suggests, executes and follows up any opportunities of smart/forward buying to improve profitability consistently with the stock target.

THE POSITION KPI’S

• Stock availability, out of stock for regular & promotion articles.
• Inventory level (average daily stock, old/stagnant stock, risk of expired stock, shrinkage for distribution centre assortment)
• Detention rate for central stock sku at distribution centre level.
• Pallet / Truck saturation.
• Productivity.

Experience and Skills:

Minimum of bachelor degree in Economy/Business Administration, Supply Chain as an advantage.

• Ability in the usage of IT applications (e.g. MMS / MDSP),
• Advanced capability to use Microsoft Office package,
• Fluent in professional English
• Attention to detail and accuracy.
• Good logical and mathematical thinking.
• Good communication and facilitation & influencing skills
• Good cross-functional collaboration
• Ability to communicate
• Ability to negotiate

What we offer you:

• An attractive salary and good employment conditions.

• A collective VGZ health insurance with interesting discounts.

• An age-based pension scheme with BE FRANK.

• Travel expenses reimbursed according to Makro policy.

• Annual bicycle scheme.

• Free parking when commuting by car.

• 10% staff discount in the Dutch stores.

• Investment in your talent through in-house training and a 'GoodHabitz' subscription.

• A lot of freedom and responsibility in your role, with room to grow quickly.

• Extra vacation days starting at age 41.

• You will become part of a close-knit team and a creative, dynamic work environment.

• A pleasant staff canteen where evening meals are also available.

You are the foundation of our success.

With seventeen locations and over 2,700 employees, Makro is a well-known name in the Netherlands. We believe in the opportunities ahead of us—always the right offer at the right price in our stores. It all starts with our customers and our people!

Interested in applying?

Are you the new Supply Chain colleague we’re looking for? Upload your CV and motivation letter to take part in the selection process.

A reference check may be part of the selection process.

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