Support Engineer at Advidi

Advidi is at the forefront of technological innovation, transforming how businesses leverage cutting-edge solutions to excel in our industry. Our culture thrives on passion, creativity, and a relentless commitment to excellence. Join us and propel your career forward while shaping the future of tech.

Responsibilities:

• Serve as the primary support expert for our non-technical staff 

• Collaborate with our technical teams

• Facilitate the onboarding of new team members, equipping them with the necessary tools to succeed

• Address and manage queries and tickets related to our hardware and software

• Emphasise customer-centric solutions and strategies

• Proven experience in tech support, ideally with at least one year in a similar role

• Fluent in English, with exceptional ability to convey complex tech concepts simply

• Strong foundation in Windows and Apple/OS X administration

• Knowledge of TCP/IP and networking fundamentals

• A solid understanding of maintaining robust security standards

Bonus Skills:

• Hands-on experience with Atlassian products like Jira

• Experience with Gsuite

• Hands-on experience with Google Workspace

• Proficiency in Linux system administration

• Knowledge of cloud computing basics

• A competitive salary

• A monthly budget of €30 on YourCampus App (wide range of benefits, ranging from gym memberships to vouchers for your favourite webshops/ services)

• 25 holiday days + 1 free day off during your birthday week

• Option to buy 10 more days off

• An External Professional Business Coach

• Fantastic company trips (check out our Gallery at www.Advidi.com)

• Fun events such as Game Night, Fancy Friday, seasonal parties and more

• Daily fresh lunches and snacks prepared by our Chef

• Gym membership discount and the possibility to work out during office hours

• Table tennis, football, darts, football field, basketball court

• Company-sponsored Dutch lessons

Why Join Us?

At Advidi, we don’t just accept difference — we celebrate it, support it, and thrive on it to benefit our employees, products, and community. We are proudly an equal-opportunity workplace and an affirmative action employer. Ready to make a significant impact? We’d love to meet you.