Swedish & Norwegian-speaking Customer Agent to Amsterdam

Company : Nordic Jobs Worldwide

Job Description - Swedish & Norwegian-speaking Customer Agent to Amsterdam

Do you want to work in the travel industry and build a career in customer service? Our client is looking for Swedish & Norwegian-speaking Customer Service Representatives in Amsterdam!

Join our client’s team as a Customer Service Representative, assisting travel agencies with booking-related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment.

What will you do?

Assist travel agencies via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs
Provide accurate and efficient solutions to customer inquiries
Handle special requests and complex cases with a solution-oriented mindset
Use reservation and CRM systems to manage customer interactions
Deliver excellent service and exceed customer expectations
Collaborate with colleagues and other departments to ensure smooth operations
Continuously develop product knowledge through training and cross-skilling

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Swedish & Norwegian-speaking Customer Agent to Amsterdam

Job Description - Swedish & Norwegian-speaking Customer Agent to Amsterdam

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