Teamleader Front Office (flexibel/vast)

Together with you, we focus on tomorrow and the path ahead. That’s why we`ll take care of you just as well as we do for our guests. When work and personal life are in a good balance, enjoyment and growth naturally follow. Therefore, we want to know what you need to function well both at work and at home – every single day. Are you interested in the role of Team Leader Front Office? If you're missing something, let us know.

We will take good care of you and help you to:

Stay vital
 By raising awareness and actively guiding you, we help you stay physically and mentally healthy.

Keep growing
 Do you want to become an expert or broaden your horizons? With education and training, we make that next step possible.

Achieve your goals
 We embrace great plans, hold regular and structured conversations, and give you that extra push.

Maintain a work-life balance
 We protect your work-life balance. With a healthy flow of talent, we manage workload peaks.

• Lease a bike plan.
• Take part in the vitality program including sports/yoga classes, relaxation sessions, nutrition plans, and development plans.
• Complimentary participation in coaching and vitality programs.
• Development programs and sustainable employability.
• Discount on room stays, restaurants, and wellness.
• An attractive gross salary between €2298.64 and €2858.07, based on your experience and education, for a 38-hour workweek.
• 25 vacation days and compensation for working on public holidays.
• 8% holiday allowance.
• Travel cost reimbursement, depending on the distance.

• You will be responsible for everything that happens at the Front Office on a day to day basis.
• Administrative tasks such as preparing shift handovers, writing daily reports and taking care of financial administration of your shift.
• Welcoming, checking in and checking out guests.
• Processing payments using the cash register system and the final correct processing of these payments (including maintaining the cash register).
• Monitor and be alert to hotel entrances and security.
• Ensuring correct working practices during the shifts of receptionists, baggage handlers and concierges. Liaise with Housekeeping in relation to guest requests, late departures, day use rooms and early arrivals.

• You already have at least three years of Front Office experience in a five-star hotel.
• You have proven leadership skills.
• You are hospitable, representative, well-mannered and eager to learn.
• You have a good command of English and German (Dutch is not a pre).
• You are willing to work evening and weekend shifts and have no 9 to 5 mentality.
• You have a professional and service-oriented attitude.