Technology and Communications Officer (P-3)

Organizational Context:

Under the direct supervision of the Director of the Division of Judicial Services, the Information Management Services Section ensures that the Registry puts in place adequate information management services, for the benefit of all organs and activities of the Court. The Information Management Services Section will also provide services to other Registry clients, including external parties relying on the policies and technology of the Court.

 Information services consist of:

• Information management activities which include: developing policies and best practices for the management of (digital) documents, records and archives; library services and knowledge management, whether technology based or not.


• Information systems support including systems development, administration and integration.


• Technology services operations support, including end-user services, communications and networking technology, audio-visual technology.


• Information security activities, including developing policies and best practices, implementing information security standards and managing risk related to information, whether technology based or not.

The Information Management Services Section provides:

• Advice on best practices addressing the needs of its clients and the Court’s and Registry’s strategic objectives.


• Integrated solutions (i.e. systems, policies and processes) relying on industry best-practices on all aspects of information services related to capturing, storing, preserving, delivering, securing and managing information and communication.


• Leadership and dialogue with clients in relation to the innovation, awareness and adoption of new information practices, tools and technology-enabled processes and practices that will improve productivity, effectiveness, information sharing and availability.


• Strategic input and support for the implementation of a continuous change management process harnessing the use of information and technologies.

Duties and Responsibilities

Under the general guidance of the Chief, Information Management Services Section and under the direct supervision of the Head, Systems Development and Administration Unit, the incumbent will perform the following duties:

1. 
   
   
   
   1. Plan, lead and supervise the Technology and Communications Team responsible for all technical and organizational aspects of data, voice and video communication, integration, distributed processing, technical standards, carrier tariffs and regulations, management, operation and maintenance of communication equipment;
   
   
   2. Prepare day-to-day workload schedules and operational workloads according to their defined guidelines and schedules;
   
   
   3. Plan and oversee the installation of ICT core infrastructure, liaise regularly with vendor staff for support and ensure the physical technology environment is maintained and secure, according to contractual and business requirements;
   
   
   4. Identifie the need for new communications systems, or modifications to existing systems ;
   
   
   5. Ensure that the organization’s communication requirements are satisfied with the best cost/benefit ratio possible;
   
   
   6. Develop technical specifications/cost proposals for procurement/ contractual services in the area of communications, conduct the technical evaluation of bids and proposals received, monitor the procurement process, and manage the contract service;
   
   
   7. Set up communication agreements with other international organizations and Defence Sectors of states to enable reliable and secure links in the areas of operation;
   
   
   8. Lead in the Development of technical specifications/cost proposals for procurement/contractual services in the area of telecommunications conducting the technical evaluation of bids and proposals received. Ensuring that all operational management reports and information are produced in a timely fashion.
   
   
   9. Perform other duties as assigned by the supervisor.
   
   
   
   

Essential Qualifications

Education

Advanced university degree in Telecommunications, Computer Science or Information Systems or related field is required. A first level university degree in combination with two years relevant and qualifying experience may be accepted in lieu of the advanced university degree.

Experience

A minimum of five years (or seven years with a first-level university degree) of progressively responsible experience in telecommunication systems, audio-video systems, messaging systems or networking systems or other related fields.

• 
  
  
  
  • Demonstrated experience of at least two years in preparing technical scope of works for communications or technology related services, evaluating proposals and managing contracts and vendors is required;
  
  
  • Demonstrated experience in leadership qualities with high level of structural organisation in administration and management.
  
  
  • Demonstrated experience and certification on formal Project Management framework (PRINCE2 or PMI) is required;
  
  
  • Demonstrated experience and certification in applying formal IT management framework (ITIL or COBIT) is required;
  
  
  • Demonstrated experience and certification in implementing systems and services according to a formal architecture design framework (TOGAF, MODAF or similar) is required;
  
  
  • Experience in architecting software solutions and drafting high-level design documents is desirable.
  
  
  • Experience in IT infrastructure technology in the area of networking, telecommunication and identity services is required.
  
  
  • Experience in data centre management and administration is desirable.
  
  
  
  

Knowledge, Skills and Abilities

• 
  
  
  
  • Ability to apply professional and technical expertise; to keep abreast of organisational issues and produce workable solutions to a range of problems;
  
  
  • Ability to listen, consult others and communicate proactively; to handle disagreements with tact and diplomacy; to recognise and reward the contribution of others.
  
  
  • Ability to adapt to changing circumstances, deal with ambiguity, plan activities and projects well in advance and to take account of possible changing circumstances;
  
  
  • Time management skills;
  
  
  • Ability to manage a team and maintain effective working relations;
  
  
  • Ability to handle uncertain situations with tact and professionalism;
  
  
  • Ability to interact strategically with both internal and external stakeholders;
  
  
  • Ability to collect organizational requirements through liaising with teams, sections and organs.
  
  
  
  

Knowledge of Languages

Proficiency in one of the working languages of the Court (French or English) is required. Working knowledge of the other is an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.

ICC Leadership Competencies
Purpose
Collaboration
People
Results

ICC Core Competencies
Dedication to the mission and values
Professionalism
Teamwork
Learning and developing
Handling uncertain situations
Interaction
Realising objectives

Learn more about ICC leadership and core competencies.

General Information

- Candidates appointed to posts at a P-5 grade or in the Director category are subject to a maximum aggregate length of service of seven years. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.2 - ICC-ASP-23-Res.2-ENG) to implement a tenure policy at the Court as of 1 January 2025.

- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check.

- Applicants may check the status of vacancies on ICC E-Recruitment web-site.

- Post to be filled by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.3 - ICC-ASP-23-Res.3-ENG) to introduce a moratorium on the recruitment by the ICC of staff of non-States Parties’ nationality.

- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions, representation of the principal legal systems of the world for legal positions, and equitable geographical representation for positions in the professional category.

- Applications from female candidates are particularly encouraged.

- The International Criminal Court applies the Inter-Organization Mobility Accord and can support secondment of staff from organizations of the United Nations Common System.