Inside Sales Representative

As an Inside Sales Representative at SiteLucent, you thrive on meticulously managing processes and ensuring seamless communication between various teams. You possess a keen eye for detail and enjoy structuring proposals and managing the financial aspects of customer interactions. In this role, you will play a pivotal part in the operational efficiency of SiteLucent's sales processes and contribute directly to revenue generation and customer satisfaction.

• Developing and crafting proposals for both new and existing customers, as well as partners, including setting up timelines for webshop roll-out in the license, in coordination with the Head of Customer Experience.
• Supporting teams in their direct and indirect sales activities.
• Facilitating the subsequent payment process and providing SiteLucent's Finance team with invoicing information, such as Purchase Order details, from customers.
• Verifying and sending invoices to customers promptly and accurately.
• Collaborating with SiteLucent's Finance team to manage debtors efficiently.
• Maintaining various reports for SiteLucent's Management Team, including forecasting expected generated revenue, new customer acquisitions, and changes in (recurring) revenue from existing customers.
• Ensuring the confidentiality and integrity of external documents, such as NDAs and presentation decks, to be sent out.

Job requirements

• Previous experience in sales, customer service, or a related field.
• Highly organized, detail-oriented, and capable of managing your time effectively.
• You will work closely with other members of the business development team, as well as with, customer success, and finance teams. A collaborative attitude and the ability to work effectively in a team environment are important.
• Fluency in English (preferably also Dutch) language skills, both spoken and written.
• Experience with CRM systems, particularly HubSpot, for monitoring progress and activity.
• Familiarity with the SaaS business model is essential, with a basic understanding of how SaaS products are sold, deployed, and supported.

Skills that set you apart

You'll stand out from the crowd if you have.

• Proficiency in additional languages besides English.
• Previous experience in selling SaaS solutions to retail companies (manufacturers, brands, retailers) or directly supporting in this process.

This role demands a proactive individual who excels in managing sales operations intricacies and is dedicated to delivering exceptional customer service. If you possess a blend of organizational prowess, financial acumen, and a passion for driving sales success, you'll thrive as an Inside Sales Representative at SiteLucent.

What you get in return

Do you like change and innovation? Are you looking for high energy and driven people to work with and achieve ambitious goals together, and do you want to have fun on the way? We offer:

• An innovative environment with modern technology;
• Flexibility in working hours and location;
• An elaborate budget for education and training;
• A complete and competitive remuneration package
• A good salary, pension scheme, travel allowance, laptop and telephone plan.
• A cool office incl. restaurant, ping pong and pool table, with a startup vibe in the center of Eindhoven;
• Regular team drinks and outings.

Are you the new colleague who will strengthen our enthusiastic and entrepreneurial team and make a direct contribution to scale-up?

SiteLucent is a fast growing Dutch SaaS start up. Retail manufacturers and brands often lack an overview of how their products are presented on the digital shelf of webshops and marketplaces. SiteLucent helps them with spotting stock and availability issues and improving product content and findability. To offer these insights, SiteLucent software crawls millions of data points on hundreds of webshops daily. Big international brands like Acer, Brabantia, Samsung and Bugaboo already leverage SiteLucent’s data and insights today.

Need more information?

Contact Roel Pardoel - Head of Business Development