Retail Associate - Keyholder

JOB MISSION:   

New Balance is more than just a sport s wear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand . Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door . We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team! 

MAJOR ACCOUNTABILITIES:  

• Open and close the store following the correct company procedures  

• Encourage cont inuous improvement through ongoing feedback  

• To achieve personal KPIs and contribute to overall store performance  

• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.  

• Help to ensure the store remains commercial as possible following company guidelines  

• Adhere to company’s policies and procedures  

• Responsible for maintaining health, safety, and environmental standards in store   

• Perform other duties are required from the management team  

REQUIREMENTS FOR SUCCESS:  

• Team Player  

• Demonstrate customer service skills  

• A passion for retail and sales  

• Desire to learn  

• Ability to perform basic maths and general retail operational processes  

• Understanding of POS register systems   

• Effective communication skills  

• Flexible work schedule including weekends and holidays  

ADDITIONAL BENEFITS:  

• Competitive compensation  

• Potential to earn more through our Retail Bonus Scheme  

• Great development opportunities  

• Inclusive working environments across all our European locations  

• Generous staff discount  

• Project involvement across our European region  

• Flexible uniform package