CRM Internship

De Brauw is a leading international law firm that is deeply rooted in the Netherlands. For over 150 years, we have been representing our clients as a strong and spirited collective of renowned legal experts. About 650 employees work at De Brauw in Amsterdam, Brussels, London, Shanghai and Singapore.

In an international law-firm, confidentiality is key and information the most important asset to protect. We look for a guard and advisor to lead us the way in doing the right things for safety of one of our key assets. As ISO, you will play a key role in helping to protect the confidentiality, integrity and availability of De Brauw's information assets and systems.

CRM Internship at De Brauw

Join De Brauw's Business Development team as a CRM intern and immerse yourself in the dynamic world of Customer Relationship Management (CRM). This internship offers a unique opportunity to gain hands-on experience in managing and optimising CRM systems, analysing client data, and enhancing client relationships. You will work closely with various departments to streamline our CRM processes and contribute to CRM-related projects.

Intern Responsibilities:

• Support the management, maintenance, and optimisation of the CRM system.
• Optimise and clean up data to ensure high-quality client information.
• Coordinate and contribute to CRM-related projects and initiatives.
• Manage and monitor incoming emails related to CRM requests.
• Create and manage marketing lists for events, newsletters, and Legal Alerts.
• Assist with training and onboarding colleagues in using the CRM system, including delivering presentations and training sessions.
• Process new website sign-ups and maintain alumni lists.
• Manage and check the CRM ticket inbox for internal change requests.
• Provide ad-hoc support and handle CRM-related requests as needed.

Profile:

• You are currently pursuing a relevant educational program, such as HBO-level studies in Marketing, Business Administration, Data Analytics, or a similar field.
• You have an interest in data analysis and CRM systems.
• You are communicative, proactive, eager to learn, and open to new challenges.
• You work accurately and with attention to detail.
• Experience with tools like InterAction, Excel, or other CRM systems is a plus but not required.

What We Offer:

• A challenging and educational internship within the Business Development team of a leading law firm.
• An inspiring work environment where you can learn and grow.
• The chance to gain practical experience with leading CRM tools and systems.

Additional Information:

• The internship requires your presence at the office 3 days per week, with flexibility for 2-4 days.
• You will work closely with our CRM Coordinator and the BD team to gain comprehensive knowledge of Business Development.
• We are looking for someone who has the ambition to grow and learn during this internship, with the intention to move into a permanent position after concluding their studies.

If you are ready to embark on a rewarding internship experience and contribute to the success of De Brauw, we encourage you to apply.