Do you want to work in the travel industry and build a career in customer service? Our client is looking for Dutch-speaking Customer Service Representatives in Amsterdam!
Join our client’s team as a Customer Service Representative, assisting passengers with travel-related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment.
What will you do?
Assist passengers via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs
Provide accurate and efficient solutions to customer inquiries
Handle special requests and complex cases with a solution-oriented mindset
Use reservation and CRM systems to manage customer interactions
Deliver excellent service and exceed customer expectations
Collaborate with colleagues and other departments to ensure smooth operations
Continuously develop product knowledge through training and cross-skilling
About Amsterdam
Amsterdam offers a vibrant international environment with a unique mix of culture, history, and modern city life. With its canals, diverse neighborhoods, and excellent work-life balance, it is an attractive destination for professionals looking to grow their careers abroad.
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