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Purpose of the job
At SkyTeam, innovation takes flight like never before. Since we started back in June 2000, SkyTeam and our world-class member airlines have built a leading alliance connecting customers across a vast global network of more than 945 destinations and 750 lounges in 160+ countries. We’ve achieved many ‘firsts’ together – SkyPriority, SkyTeam Rebooking, and The Aviation Challenge, to name just a few.
As the world around us changes at lightning speed, our pursuit to create cutting-edge solutions for members and customers is relentless. We want to be recognized as the most customer-centric alliance, anticipating and fulfilling evolving expectations.
We work daily to be a leader in truly advancing travel and mastering cocreation to empower SkyTeam members and partners to deliver ever more seamless, innovative, and responsible experiences to customers worldwide.
SkyTeam’s Innovation Team is excited to offer a truly inspiring internship. This role is tailor-made for university students who are passionate about airline networks, innovation, change management, and technology—and who are ready to tackle a challenging, hands-on exploration of how tomorrow’s ideas will transform air travel
About the Internship Opportunity
Join our Innovation Team as an AI Research & Strategy Intern, where you will explore the rapidly evolving landscape of AI—from Generative AI to cutting-edge Agentic Systems—and assess their implications for a leading airline alliance.
You’ll bridge research and real-world impact by uncovering trends, evaluating operational and resource efficiencies, and shaping change-management approaches. Your work will conclude in strategic reports and presentations that inform leadership and drive innovation across our network.
This role requires a candidate with a strong business management or social behavioral science background, great technical understanding of AI, exceptional research capabilities, familiarity with corporate environments, and a flair for innovation, change management, and strategic thinking.
This is your chance to take a step into the intriguing world of global aviation and innovation!
Your Assignments
You will apply your research and reporting skills to research and consolidate the following:
AI Landscape Research
Conduct comprehensive research on current AI, GenAI, and Agentic AI systems, surveying academic literature, industry reports, and market analyses to map key trends and leading solutions. Summarize research findings in clear, concise reports and present recommendations to cross-functional teams
Business Impact Assessment
Evaluate how current and emerging AI technologies will affect our alliance, workforce models, and resource utilization, producing actionable insights and risk assessments for management.
Operational and Resource Analysis
Analyze how AI might optimize the way SkyTeam operates, manages its resources, and oversees knowledge. Help identify key SkyTeam internal use-cases that will deliver high value business impact by improving our current way of working.
Change Management Support
Collaborate with stakeholders to identify change management strategies required to integrate AI solutions seamlessly, including training roadmaps and governance frameworks.
Member Airline AI LandscapeSupport our research on the AI progress and use-cases at our member airlines. Synthesize information and write a compelling report that can be shared internally and externally.
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