User Research (UXR) Internship

Welcome to SkillLab

At SkillLab, we envision a world where everyone has a pathway to employment. We enable and lead a radical change - a transition towards skill-based labor and education markets. Our AI-driven technology creates more inclusive and efficient markets by connecting people with jobs and education through the universal language of skills. SkillLab is working with employment and career services in 35+ countries and seeks to transform labor and education markets globally.

SkillLab’s innovative use of AI was recognised with awards like Google AI for Impact, UNESCO Top 10 uses of AI and the European Social Innovation Competition 2021, among other awards.

Your internship

You will work closely with and report to Dimas. Dimas is SkillLab’s Senior User Researcher.

You'll dive into a fast-paced product environment, gaining hands-on experience in how user-centered research shapes product development. You'll contribute directly to our product and research teams by:

• Supporting research projects: From setting goals and choosing methods to recruiting participants and analyzing findings, you'll support us managing user research studies.
• Collaborating on product development: You'll work closely with Product Managers and Designers, conducting practical research like usability or concept testing, and turning insights into actionable product and design decisions.
• Building our knowledge base: You'll help organize and summarize key findings in our research repository, making our insights more accessible.
• Sharing your discoveries: You'll create clear, compelling presentations of your research findings for both technical and non-technical audiences, including a final presentation to our product and UX teams.
• Honing your research skills: You'll strengthen your expertise in both qualitative and quantitative research methods, learning to design effective research instruments.

Your skills

• You have a study background in Human-Computer Interaction, Psychology, Computer Science, Social Science (i.e Sociology or Anthropology), Information Technology, or a related field
• You are familiar with foundational user research methodologies (e.g., usability testing, interviews, surveys).
• You have a demonstrated interest in user-centered design, product development, and the application of research to solve real-world problems.

Extra awesome

• You’ve worked on university projects involving market research / analysis, user experience research or web/mobile application design.
• You have have prior internship experience working in an agile product development environment.
• You have experience with quantitative research methods.
• You have experience with survey design and analysis.

• You are eligible to work in the Netherlands. We don’t support visa applications for applicants outside the EU.
• You are currently enrolled as a student or graduated within the last 12 months.
• You are able to commit to a six-month full-time (40 hour/week) internship.

Compensation, start-date & location

• This is a paid internship. The monthly reimbursement will be 1.000 EUR.
• You can do the internship by living in another city in the Netherlands and commuting to the office 1-2 days per week. SkillLab covers your train commuting expenses to Amsterdam.
• We accept applications on rolling basis and we envision a start date in September 2025.

• You will have a personal learning budget to invest in your professional development.
• You will have access to mentors & coaches (SkillLab is part of the Google for Startups SDG accelerator).
• You will have access to a monthly flexible budget of benefits via Alleo app. You can spend this budget on a large selection of providers, ranging from gym memberships to bike subscriptions and online stores.
• You will join our bi-annual company offsite retreats in different locations like Belgium, the Netherlands etc.

Our selection procedure

1. You apply for the role and we review your profile.
2. We will invite you for a short screening call.
3. We will invite you for a 60min interview if we find that you are a good fit. The interview will involve you preparing a short assignment.
4. We will offer you the internship and discuss logistics, if we think that you are the ideal candidate for the role.

What else to know?

• This job description is intended to provide a general overview of the internship position and may be subject to change based on the organization's requirements and priorities.
• If this job is not for you, perhaps you have a friend who might be a good fit. Send them this job posting!
• Get 4 tips for your job application at SkillLab: https://skilllab.io/en-us/news/skilllabjobapplication
• Learn what it’s like to be an intern at SkillLab: https://skilllab.io/en-us/news/whats-it-like-coffee-with-the-interns
• SkillLab is committed to diversity, equality and inclusion at the workplace. We welcome applications of candidates from all backgrounds. Read more about DEI at SkillLab: https://skilllab.io/en-us/news/diversity-equity-and-inclusion-at-skilllab