Customer Service Specialist - Remote Work

The Ocean Cleanup, a leading environmental organization focused on removing plastic pollution from the world's oceans, is seeking a motivated and adaptable Customer Service Specialist to join our team. This is a part-time remote position based in Eindhoven, NL, ideal for entry-level individuals with no prior experience required.

As a Customer Service Specialist, your primary responsibility will be to interact with customers via phone, email, and live chat to provide exceptional support and service. This includes addressing inquiries, resolving issues, and ensuring a positive customer experience. Additionally, you will be responsible for maintaining accurate customer records, analyzing customer feedback, and identifying opportunities for improvement.

The ideal candidate for this role will be driven and adaptable, with a strong emphasis on emotional intelligence and analytical skills. Excellent communication skills, both written and verbal, are essential for success in this position. Additionally, the ability to think critically, problem-solve effectively, and work well under pressure are key traits we are looking for in potential candidates.

In return for your hard work and dedication, The Ocean Cleanup offers a range of benefits including profit sharing, travel opportunities, and company transportation. Our working environment is dedicated to understanding and exceeding customer expectations, providing a supportive and collaborative atmosphere for all employees.

If you are passionate about making a difference in the fight against plastic pollution and are looking for a rewarding opportunity to contribute to a meaningful cause, we encourage you to apply. The deadline to submit your application is July 13, 2024.

Equal Opportunity Statement: The Ocean Cleanup is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.