Remote Account Support Manager

Job Description:

Vandebron is seeking a talented Remote Account Support Manager to join our team in Amsterdam. As a Mid-to-Senior Level professional with at least 6 years of experience, you will be responsible for providing exceptional account support to our clients in a remote setting. This part-time position requires a high level of dedication and energy to effectively manage accounts and ensure customer satisfaction.

Responsibilities: - Manage a portfolio of accounts remotely, ensuring that all client needs are met in a timely and efficient manner - Build strong relationships with clients through regular communication and personalized service - Provide support and guidance to clients on using Vandebron's products and services - Monitor account activity, identify opportunities for upselling and cross-selling, and collaborate with the sales team to maximize revenue - Address client inquiries and issues promptly, escalating complex problems to the appropriate team members when necessary - Maintain accurate records of client interactions and transactions in our CRM system - Collaborate with other departments to improve the overall customer experience and identify areas for process improvement

Requirements: - At least 6 years of experience in account management or customer support - Energetic and dedicated personality with strong persuasion skills and emotional intelligence - Excellent communication and interpersonal abilities - Proven track record of meeting and exceeding customer satisfaction goals - Strong organizational skills and attention to detail - Ability to work independently and remotely in a fast-paced environment - Proficiency in CRM software and Microsoft Office suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Gym membership - Visa sponsorship - Vision insurance

Working Environment: Vandebron is committed to promoting equality and fairness for all employees. We value diversity and inclusion in the workplace and strive to create a supportive and collaborative environment where every team member can thrive.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Vandebron is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.