Call Center Assistant

Job Description: We are seeking a dynamic and motivated Call Center Assistant to join our team at Bunq in Rotterdam, NL. As a part-time Call Center Assistant, you will play a crucial role in providing top-notch customer service to our clients. This entry-level position is perfect for individuals who are energetic, hardworking, and eager to learn and grow in a fast-paced environment.

Responsibilities: - Handle incoming calls and emails from customers in a professional and timely manner - Provide accurate information and assistance to customers regarding our products and services - Resolve customer complaints and issues efficiently and effectively - Follow up with customers to ensure their needs have been met - Maintain detailed records of customer interactions and transactions - Collaborate with other team members to improve processes and customer satisfaction

Requirements: - 1 year of experience in a call center or customer service role preferred - Energetic and hardworking attitude with a passion for helping others - Strong persuasion skills to effectively communicate with customers - Excellent time management skills to handle multiple tasks and prioritize effectively

Benefits: - Gym membership to promote a healthy work-life balance - Medical coverage to ensure you are taken care of - Profit sharing to reward your hard work and dedication

Working Environment: At Bunq, we encourage curiosity and questioning to fuel innovation and growth. You will have the opportunity to learn and develop new skills while working in a collaborative and supportive environment.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Bunq is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.