Client Service Assistant

Job Description: We are currently seeking a Client Service Assistant to join our team at Damen Shipyards Group in Eindhoven, NL. As a Client Service Assistant, you will be responsible for providing exceptional customer service to clients, managing client inquiries and concerns, and assisting in various administrative tasks to ensure smooth operations within the company.

Responsibilities: - Respond to client inquiries via phone, email, and in-person - Assist clients with product information, pricing, and availability - Manage client accounts and update client information in the database - Coordinate with other departments to address client issues and resolve complaints - Assist in preparing and processing client orders and contracts - Maintain a high level of professionalism and customer service at all times - Provide support to the sales team and other departments as needed - Perform general administrative tasks such as filing, data entry, and scheduling appointments

Requirements: - Bachelor's degree in Business Administration or related field - 1 year of experience in a customer service or administrative role - Energetic and independent personality - Strong people management and problem-solving skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and CRM software - Ability to multi-task and prioritize in a fast-paced environment - Knowledge of the maritime industry is a plus

Benefits: - Paid sick leave - Free accommodation - Employee discounts - Opportunities for career growth and development

Working Environment: At Damen Shipyards Group, we value autonomy and independence in our employees. We trust our team members to excel in their roles and encourage a supportive and collaborative work environment where everyone has the opportunity to contribute and grow.

Equal Opportunity Statement: Damen Shipyards Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors. We encourage individuals from all backgrounds to apply.

Deadline to apply: 2024-05-29

If you meet the requirements and are excited about the opportunity to join our team as a Client Service Assistant, please submit your application by the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.