Client Support Assistant

Job Description:

Akzo Nobel, a global leader in sustainable paints and coatings, is seeking a part-time Client Support Assistant to join our team in Utrecht, NL. This role is ideal for an Associate Level professional with at least 3 years of experience who is resilient, independent, and possesses excellent problem-solving and leadership skills.

Responsibilities: - Act as the first point of contact for clients, providing excellent customer service and support via phone, email, and in-person interactions - Assist with client onboarding processes, including gathering necessary documentation and information - Collaborate with internal teams to troubleshoot and resolve client issues in a timely manner - Maintain accurate records of client interactions and transactions - Assist in the preparation of reports and presentations for client meetings - Stay up-to-date on industry trends and best practices to better serve our clients - Support the Client Support Manager in various day-to-day tasks as needed - Attend training sessions and professional development opportunities provided by the company

Requirements: - 3+ years of experience in a similar client support role - Resilient and independent mindset - Strong problem-solving skills - Leadership abilities - Excellent communication and interpersonal skills - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Travel and spending expenses covered - Training and professional development opportunities - Joining bonus for new employees - Opportunity to work in an environment that encourages employees to think and act like entrepreneurs

Equal Opportunity Statement: Akzo Nobel is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 25, 2024

If you meet the requirements and are looking to join a dynamic team in a global company, apply today to become our Client Support Assistant at Akzo Nobel in Utrecht, NL.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.