Client Support Assistant

Job Description: Unilever is seeking a part-time Client Support Assistant to join our team in Rotterdam, NL. As an entry-level position, no prior experience is required, making this an excellent opportunity for motivated individuals looking to kickstart their career in client support. The ideal candidate will be adaptable, able to work in a fast-paced environment, and eager to learn and grow within the company.

Responsibilities: - Assist clients with inquiries, concerns, and requests through various communication channels such as email, phone, and chat - Provide timely and accurate information to clients regarding products, services, orders, and account details - Collaborate with team members to resolve client issues and ensure high levels of customer satisfaction - Analyze client feedback and trends to identify areas for improvement in products and services - Maintain accurate records of client interactions and transactions in the CRM system - Support the Client Support Manager with administrative tasks and projects as needed

Requirements: - High school diploma or equivalent - Strong communication skills and a customer-oriented approach - Ability to work well in a team environment and collaborate effectively with others - Proficiency in Microsoft Office Suite and CRM software is a plus - Must be adaptable and able to handle multiple tasks simultaneously - Motivated to learn and grow within the company

Benefits: - Parental leave for both primary and secondary caregivers - Visa sponsorship for eligible candidates - Profit sharing opportunities - Be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement: Unilever is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-28

If you are a motivated individual with a strong desire to succeed in client support, we encourage you to apply for the Client Support Assistant position at Unilever in Rotterdam, NL. Join us and be part of a team that values innovation, collaboration, and growth.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.