Client Support Assistant - Work from home

Job Description:

Adyen is seeking a Client Support Assistant to join our team. This is a part-time, work from home position based in Utrecht, NL. The ideal candidate will have at least 2 years of experience in a similar role and possess a reliable and passionate personality.

Responsibilities: - Provide excellent customer service to clients through various communication channels such as email, phone, and chat - Troubleshoot client issues and provide timely and effective solutions - Collaborate with the sales and technical teams to ensure seamless customer experience - Maintain accurate records of client interactions and transactions - Assist with administrative tasks as needed

Requirements: - 2+ years of experience in a customer support role - Excellent communication skills and attention to detail - Critical thinking skills to analyze and solve complex problems - Persuasion skills to effectively communicate and influence others - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software

Benefits: - Paid overtime for hours worked beyond the standard schedule - Gym membership reimbursement for a healthy work-life balance - Remote work flexibility to accommodate personal needs

Working Environment: At Adyen, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We foster a collaborative and inclusive work environment where every team member is valued and supported in their professional growth.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: Adyen is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.